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How To Fix WEB_INVOICE002 - Partner &1 in role &2 is not available in document &3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WEB_INVOICE - Messages for web billing documents

  • Message number: 002

  • Message text: Partner &1 in role &2 is not available in document &3

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message WEB_INVOICE002 - Partner &1 in role &2 is not available in document &3 ?

    Certainly! Here's a detailed explanation for the SAP error message:


    SAP Error Message:

    WEB_INVOICE002 Partner &1 in role &2 is not available in document &3


    Meaning / Cause:

    This error occurs when a specific partner (business partner) with a particular partner role is expected or required in a document (such as an invoice, billing document, or sales document), but the system cannot find this partner assigned in the document.

    • &1 = Partner number or ID
    • &2 = Partner role (e.g., sold-to party, payer, bill-to party)
    • &3 = Document number (e.g., billing document number)

    In other words, the system is trying to process or validate the document, but the partner with the specified role is missing from the document's partner list.


    Common Causes:

    1. Partner missing in the document: The partner role is not maintained or assigned in the document header or item level where it is required.
    2. Incorrect partner determination: The partner determination procedure or partner functions are not correctly configured or assigned.
    3. Data inconsistency: The partner master data or document data is incomplete or inconsistent.
    4. Custom validation or enhancement: Custom code or user-exits might be enforcing partner checks that fail due to missing partner data.
    5. Integration issues: When documents are created via interfaces (e.g., EDI, IDoc), partner data might not be correctly passed or mapped.

    Solution / How to Fix:

    1. Check the document partners:

      • Go to the document (e.g., billing document) and check the partners assigned.
      • Use transaction codes like VF03 (Display Billing Document) and check the partners tab.
      • Verify if the partner with the role mentioned (&2) is present.
    2. Add or correct the missing partner:

      • If missing, add the required partner with the correct role.
      • This can be done manually (if allowed) or by correcting the source document (e.g., sales order).
    3. Review partner determination procedure:

      • Check the partner determination procedure assigned to the document type.
      • Use transaction VOPA (Partner Determination) or relevant customizing paths.
      • Ensure the partner role &2 is included and correctly configured.
    4. Check master data:

      • Verify the partner master data for completeness and correctness.
      • Ensure the partner is valid and active.
    5. Check custom code or enhancements:

      • If custom validations are in place, review the code to understand why the partner check fails.
      • Adjust the logic or ensure the partner data is passed correctly.
    6. Reprocess or recreate the document:

      • If the document was created via interface or batch job, correct the input data and recreate the document.

    Additional Information:

    • This error is common in billing and invoicing scenarios where partner roles like Sold-to Party, Payer, or Bill-to Party are mandatory.
    • Partner roles are defined in IMG under Sales and Distribution ? Basic Functions ? Partner Determination.
    • Partner functions are critical for pricing, delivery, invoicing, and communication.
    • Always ensure partner roles are consistent across related documents (sales order ? delivery ? billing).

    Summary:

    Aspect Details
    Error Partner &1 in role &2 missing in document &3
    Cause Required partner role not assigned in document
    Solution Add missing partner, check partner determination, verify master data
    Transactions VF03 (Display Billing), VOPA (Partner Determination)
    Notes Check custom code and interfaces if applicable

    If you provide the exact partner number, role, and document number, I can help you with more specific steps or code snippets to fix the issue.

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