How To Fix WE239 - EAN category & does not match EAN &

SAP Error Message - Details

• Message type: E = Error

• Message class: WE - Messages for EAN Customizing and for EAN management in MM_BD

• Message number: 239

• Message text: EAN category & does not match EAN &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WE239 - EAN category & does not match EAN & ?

  Certainly! Here's a detailed explanation for the SAP error message WE239:
  
  SAP Error Message: WE239
  Message Text:
  
  EAN category & does not match EAN &
  
  Cause
  This error occurs during IDoc processing (typically inbound or outbound) when there is a mismatch between the EAN category and the EAN number provided in the IDoc segment.
  
  EAN (European Article Number) is a barcode standard used internationally to identify products.
  The EAN category defines the type or format of the EAN number.
  The system expects the EAN number to conform to the specified EAN category.
  If the EAN number does not match the expected format or category, the system raises this error.
  
  Typical scenarios causing this error:
  
  The EAN category field contains a value that does not correspond to the format of the EAN number.
  The EAN number is invalid or incorrectly formatted for the given category.
  Data entry or mapping errors in the IDoc segments (e.g., E1EDP01 or E1EDP19 segments in ORDERS, DESADV, etc.).
  Master data inconsistencies where the material master or vendor/customer master has conflicting EAN data.
  
  
  Solution
  
  
  Check the IDoc Data:
  
  Verify the EAN category and EAN number fields in the IDoc segment.
  Ensure that the EAN number format matches the category specified.
  For example, if the category indicates a GTIN-13, the EAN number should be a 13-digit number.
  
  
  
  Validate Master Data:
  
  Check the material master (transaction MM03) for the EAN/UPC codes.
  Ensure that the EAN category and number are consistent and correctly maintained.
  If the IDoc is inbound, verify the vendor/customer master data for EAN information.
  
  
  
  Correct Mapping or Conversion Logic:
  
  If the IDoc is generated by an interface or middleware, check the mapping logic that populates the EAN category and number.
  Correct any discrepancies or transformation errors.
  
  
  
  Reprocess the IDoc:
  
  After correcting the data, reprocess the IDoc.
  Use transaction WE02 or WE19 to test and monitor IDoc processing.
  
  
  
  Consult SAP Notes:
  
  Check for any SAP Notes related to EAN handling or specific industry solutions (e.g., Retail, Logistics).
  
  
  
  
  Related Information
  
  IDoc Segments Involved:
  
  E1EDP01 (Item Data)
  E1EDP19 (EAN/UPC Data)
  
  
  Transactions:
  
  WE02 - Display IDoc
  WE19 - Test tool for IDocs
  MM03 - Display Material Master
  
  
  SAP Modules:
  
  Logistics Execution (LE)
  Sales and Distribution (SD)
  Materials Management (MM)
  
  
  Common EAN Categories:
  
  1 = GTIN-8
  2 = GTIN-12 (UPC)
  3 = GTIN-13 (EAN)
  4 = GTIN-14
  
  
  
  
  If you provide the exact IDoc segment data or scenario, I can help you analyze the issue further.