How To Fix WE013 - Entry deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: WE - Messages for EAN Customizing and for EAN management in MM_BD

• Message number: 013

• Message text: Entry deleted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WE013 - Entry deleted ?

  SAP Error Message:
  
  WE013 - Entry deleted
  
  Cause:
  The error message WE013 - Entry deleted typically occurs in the context of IDoc processing in SAP. It indicates that the system is trying to access or process an IDoc segment or entry that has already been deleted or does not exist anymore in the database.
  Common scenarios causing this error include:
  
  Attempting to process or reprocess an IDoc segment that was deleted manually or by a cleanup job.
  Inconsistent or incomplete IDoc data due to previous errors or interruptions.
  Database inconsistencies where the IDoc control record exists but the segment data is missing.
  Issues during inbound or outbound processing where the segment data is no longer available.
  
  
  Solution:
  To resolve the WE013 - Entry deleted error, consider the following steps:
  
  
  Check IDoc Status and Existence:
  
  Use transaction WE02 or WE05 to display the IDoc and verify its status.
  Confirm if the IDoc segments exist or if they have been deleted.
  
  
  
  Recreate or Reprocess the IDoc:
  
  If the IDoc segments are missing, you may need to recreate the IDoc or generate a new one.
  For inbound IDocs, request the sending system to resend the IDoc.
  For outbound IDocs, regenerate the IDoc from the application.
  
  
  
  Database Consistency Check:
  
  Run consistency checks using report RSETEST or other relevant tools to verify IDoc database integrity.
  If inconsistencies are found, coordinate with your Basis team to restore or repair the database entries.
  
  
  
  Avoid Manual Deletion:
  
  Ensure that IDocs and their segments are not deleted manually unless absolutely necessary.
  Use standard SAP transactions and tools for IDoc cleanup (e.g., WE14 for IDoc deletion).
  
  
  
  Check for Custom Code or Enhancements:
  
  Review any user exits, BADIs, or custom programs that might be deleting IDoc segments prematurely.
  
  
  
  SAP Notes and Support:
  
  Search for relevant SAP Notes that might address this issue for your specific SAP version.
  If the problem persists, consider raising a support ticket with SAP.
  
  
  
  
  Related Information:
  
  
  Transactions:
  
  WE02 / WE05 – Display IDocs
  WE14 – Delete IDocs
  BD87 – Reprocess IDocs
  WE19 – Test tool for IDocs
  
  
  
  Reports:
  
  RSETEST – IDoc consistency check
  
  
  
  SAP Notes:
  
  Check SAP Service Marketplace for notes related to WE013 or IDoc segment deletion issues.
  
  
  
  Documentation:
  
  SAP Help Portal on IDoc processing and error handling.
  SAP Community forums for similar issues and solutions.
  
  
  
  
  Summary:
  
  The error WE013 - Entry deleted means the system cannot find the IDoc segment it expects because it has been deleted or is missing. The solution involves verifying the IDoc data, avoiding manual deletions, reprocessing or regenerating the IDoc, and ensuring database consistency. Use SAP standard tools and transactions to manage and troubleshoot IDocs effectively.