How To Fix WD805 - &1 recipients found

SAP Error Message - Details

• Message type: E = Error

• Message class: WD - Workflow definition

• Message number: 805

• Message text: &1 recipients found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WD805 - &1 recipients found ?

  SAP Error Message:
  
  WD805 &1 recipients found
  
  Meaning / Cause:
  The error message WD805 &1 recipients found typically occurs in the context of SAP Web Dynpro applications, especially when sending emails or notifications via the SAP Office or Business Workplace framework.
  
  The message indicates that the system has found &1 recipients for a particular email or notification.
  This message is often informational but can appear as an error or warning if the number of recipients is unexpected or if the system cannot process the recipients properly.
  It may also appear if the recipient list is empty or if the system expects a certain number of recipients but finds none or more than expected.
  Sometimes, it can be triggered when the recipient determination logic (e.g., in a workflow or email sending program) returns an unexpected number of recipients.
  
  
  Common Causes:
  
  Incorrect recipient determination logic: The program or workflow step that determines the recipients might be returning an unexpected number of recipients (zero or too many).
  Empty or invalid recipient list: The recipient list might be empty or contain invalid email addresses or user IDs.
  Configuration issues: The email or notification configuration might be incomplete or incorrect.
  Authorization issues: The user or system sending the email might lack authorization to send to the determined recipients.
  Technical issues: Problems with SAPconnect or SMTP configuration can cause recipient processing errors.
  
  
  Solution / Troubleshooting Steps:
  
  
  Check the recipient determination logic:
  
  Review the code or configuration that determines the recipients.
  Ensure it returns the correct and expected number of recipients.
  Debug the program or workflow step to verify the recipient list.
  
  
  
  Verify recipient data:
  
  Check that the recipients have valid email addresses or SAP user IDs.
  Ensure the recipients are active and have the necessary communication data maintained.
  
  
  
  Check SAPconnect and SMTP configuration:
  
  Use transaction SCOT to verify the email sending configuration.
  Ensure the SMTP node is correctly configured and active.
  Check the outbound queue for stuck emails.
  
  
  
  Check authorizations:
  
  Verify that the user or system sending the email has the necessary authorizations.
  
  
  
  Review application logs:
  
  Check the application log (transaction SLG1) or system log (SM21) for related error messages.
  
  
  
  Test sending email manually:
  
  Try sending a test email to the same recipients using transaction SO01 or SO10 to verify email delivery.
  
  
  
  
  Related Information:
  
  Transaction SCOT: SAPconnect administration for email configuration.
  Transaction SO01 / SO10: SAP Office for sending and managing emails.
  Transaction SLG1: Application log for detailed error analysis.
  SAP Notes: Search SAP Support Portal for notes related to WD805 or email sending issues.
  SAP Help: Documentation on SAP Office and email integration.
  
  
  Summary:
  
  WD805 &1 recipients found indicates the system found a certain number of recipients for an email or notification.
  Usually, it is informational, but if it appears as an error, check recipient determination, configuration, and system settings.
  Verify recipient data, SAPconnect setup, and authorizations to resolve the issue.
  
  
  If you provide the exact context (e.g., which application or transaction triggers this message), I can help with more specific guidance.