How To Fix WD348 - Task & locked by Workflow Builder, display only

SAP Error Message - Details

• Message type: E = Error

• Message class: WD - Workflow definition

• Message number: 348

• Message text: Task & locked by Workflow Builder, display only

What causes this issue?

Since the Workflow Builder must exclusively edit the task for sending a
mail, the task is only displayed and cannot be changed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Exit the step definition and call the task again in task maintenance.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WD348 - Task & locked by Workflow Builder, display only ?

  Certainly! Here's a detailed explanation regarding the SAP error message WD348 - Task & locked by Workflow Builder, display only:
  
  SAP Error Message: WD348
  Text: Task & locked by Workflow Builder, display only
  
  Cause:
  This message occurs when you try to edit or change a workflow task that is currently locked by the Workflow Builder tool. The Workflow Builder locks the task to prevent simultaneous changes by multiple users, ensuring data consistency and avoiding conflicts.
  
  The task is currently opened and locked by another user or session in the Workflow Builder.
  The lock prevents any modifications to the task until it is released.
  You can only display (view) the task, but not edit it while it is locked.
  
  
  Explanation:
  
  SAP Workflow Builder uses a locking mechanism to avoid concurrent editing of workflow objects such as tasks, templates, and container elements.
  When a user opens a task in edit mode, the system places a lock on that task.
  Other users trying to edit the same task will receive this message and can only open the task in display mode.
  This is a standard behavior to maintain data integrity.
  
  
  Solution:
  
  
  Check who holds the lock:
  
  Use transaction SWI1 (Work Item Selection) or SM12 (Lock Entries) to find out who currently holds the lock on the task.
  In SM12, search for lock entries related to the workflow task object.
  
  
  
  Wait or contact the user:
  
  If the task is locked by another user, coordinate with them to finish their work and close the Workflow Builder.
  Once the lock is released, you can edit the task.
  
  
  
  Force unlock (if necessary and authorized):
  
  If the lock is stale (e.g., the user has left the session open or crashed), a system administrator can delete the lock entry in SM12.
  Be cautious with this approach as it may cause inconsistencies if the other user is still actively editing.
  
  
  
  Avoid simultaneous editing:
  
  Establish a process or communication protocol to avoid multiple users editing the same workflow objects simultaneously.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SWDD - Workflow Builder (to edit workflows and tasks)
  SM12 - Display and delete lock entries
  SWI1 - Work Item Selection (to check workflow status)
  SWU_OBUF - Workflow Object Buffer (to check workflow object locks)
  
  
  
  SAP Notes:
  
  Check SAP Notes related to workflow locking issues if you encounter frequent or unexpected locks.
  
  
  
  Best Practices:
  
  Always close the Workflow Builder properly after editing.
  Avoid leaving workflow objects open in edit mode for long periods.
  Use transport requests properly when moving workflow objects between systems.
  
  
  
  
  Summary:
  
  Cause: Task is locked by another user/session in Workflow Builder.
  Effect: You can only display the task, not edit it.
  Solution: Identify and wait for the lock to be released, or delete the lock if authorized.
  
  
  If you need help with specific steps or transaction usage, feel free to ask!