How To Fix WD287 - Task '&' has no agent assignment

SAP Error Message - Details

• Message type: E = Error

• Message class: WD - Workflow definition

• Message number: 287

• Message text: Task '&' has no agent assignment

What causes this issue?

Task '&v1&' has no agent assignment.

System Response

At runtime, no work item can be created for this task and the Workflow
is stopped.

How to fix this error?

To ensure that the modeled Workflow can be processed without errors, at
least one agent must be assigned to task '&v1&'.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WD287 - Task '&' has no agent assignment ?

  The SAP error message:
  WD287 Task '&' has no agent assignment
  typically occurs in the context of SAP Business Workflow or Web Dynpro ABAP applications that use workflow tasks. Here's a detailed explanation of the cause, solution, and related information:
  
  Cause
  
  The error indicates that a workflow task (represented by & which is a placeholder for the actual task name or ID) does not have an agent assigned to it.
  In SAP workflows, each task must have an agent (a user, role, or organizational unit) responsible for processing the task.
  This error usually happens when:
  
  The workflow task is triggered but no agent determination rule or assignment exists.
  The agent assignment rule is incomplete or incorrect.
  The organizational data or user master data required for agent determination is missing or inconsistent.
  The task is called in a Web Dynpro application or workflow without proper agent assignment.
  
  
  
  
  Solution
  
  
  Check Agent Assignment in Workflow Builder:
  
  Go to transaction SWDD (Workflow Builder).
  Open the workflow definition.
  Locate the task that causes the error.
  Check the agent assignment for the task.
  Ensure that the agent assignment rule is defined and active.
  
  
  
  Verify Agent Determination Rule:
  
  In the task definition (transaction PFTC), check the agent assignment tab.
  Confirm that the agent determination method is correctly set (e.g., user, role, organizational unit).
  If a rule or method is used, verify that it returns a valid agent.
  
  
  
  Check Organizational Management and User Master Data:
  
  Ensure that the organizational structure is maintained correctly (transaction PPOME, PO13).
  Verify that users are assigned to the correct organizational units or roles.
  Check user master records (transaction SU01) to confirm that users exist and are active.
  
  
  
  Test Agent Determination:
  
  Use transaction SWI1 or SWI2_FREQ to analyze workflow tasks and their agents.
  Use transaction SWI6 to test agent determination for a specific task.
  
  
  
  In Web Dynpro Context:
  
  If the error occurs in a Web Dynpro ABAP application, check the code or configuration that triggers the workflow task.
  Ensure that the task is called with proper context and that the agent assignment is handled before triggering the task.
  
  
  
  Reassign or Manually Assign Agents:
  
  If automatic agent determination fails, consider manually assigning agents to the task.
  Use transaction SWIA to reassign tasks to users.
  
  
  
  
  Related Information
  
  
  SAP Notes:
  
  Check SAP Notes related to workflow agent assignment issues.
  Example: SAP Note 0000000 (replace with actual note numbers found in SAP Support Portal).
  
  
  
  Transactions:
  
  SWDD - Workflow Builder
  PFTC - Task Maintenance
  SWIA - Work Item Administration
  SWI1 - Workflow Log
  SWI2_FREQ - Workflow Tasks by User
  SWI6 - Agent Determination Test
  SU01 - User Maintenance
  PPOME - Organizational Management
  
  
  
  Documentation:
  
  SAP Help Portal: Workflow Agent Assignment
  SAP Community Wiki and forums for similar issues.
  
  
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Cause
  Workflow task has no agent assigned due to missing or incorrect agent determination.
  
  
  Solution
  Define or correct agent assignment in workflow task; verify organizational and user data.
  
  
  Key Transactions
  SWDD, PFTC, SWIA, SWI1, SWI6, SU01, PPOME
  
  
  Additional Tips
  Test agent determination; manually assign agents if needed; check SAP Notes.
  
  
  
  
  If you provide the exact task ID or workflow context, I can help you with more specific steps.