How To Fix WD237 - Specify an agent

WD237 - Overview

• Message type: E = Error

• Message class: WD - Workflow definition

• Message number: 237

• Message text: Specify an agent

What causes this issue?

The task referenced in this step is classified as a general task.

System Response

When this step is executed, the work item is offered to all users in
the system for processing.

How to fix this error?

You should define <DS:GLOS.3526B11BAFAB52B9E10000009B38F974>possible
agents</> for this task, and/or
<DS:GLOS.3526B11CAFAB52B9E10000009B38F974>responsible agents</> for
this step.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WD237 - Specify an agent ?

  SAP Error Message:
  WD237 Specify an agent
  
  
  Cause:
  The error message WD237 Specify an agent occurs in SAP Web Dynpro applications when a required agent (responsible person or organizational unit) has not been specified for a workflow or task. This typically happens in scenarios involving workflow tasks or inbox items where the system expects an agent to be assigned to proceed, but none has been provided.
  In other words, the system is prompting you to specify an agent because it cannot determine who should handle the current task or action.
  
  When does it occur?
  
  When a workflow step requires an agent assignment but the agent is missing.
  When processing tasks in the SAP Business Workplace (SBWP) or Web Dynpro inbox.
  During task forwarding or delegation if the target agent is not specified.
  In custom Web Dynpro applications that involve workflow or task assignment logic.
  
  
  
  Solution:
  
  
  Specify an Agent:
  
  When prompted, enter a valid agent (user ID or organizational unit) responsible for the