How To Fix WD039 - Graphical workflow log cannot be started

SAP Error Message - Details

• Message type: E = Error

• Message class: WD - Workflow definition

• Message number: 039

• Message text: Graphical workflow log cannot be started

What causes this issue?

You are calling the graphical workflow log, but not using SAP GUI for
Windows.

System Response

The graphical workflow log is only available under Microsoft Windows
using SAP GUI for Windows.

How to fix this error?

Use a workplace with SAP GUI for Windows, or use the standard workflow
log.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WD039 - Graphical workflow log cannot be started ?

  The SAP error message WD039: Graphical workflow log cannot be started typically occurs when trying to display the graphical workflow log in the SAP Web Dynpro environment, but the system is unable to initiate the graphical log viewer.
  
  Cause
  The main causes for the error WD039 are:
  
  
  Missing or incorrect configuration of the workflow log viewer: The graphical workflow log viewer requires certain components and configurations to be in place. If these are missing or incorrectly set, the graphical log cannot be started.
  
  
  Authorization issues: The user trying to access the graphical workflow log may lack the necessary authorizations.
  
  
  Missing or inactive Web Dynpro components: The graphical workflow log is displayed using Web Dynpro applications. If the relevant Web Dynpro components (e.g., SWW_WI_LOG) are not active or properly installed, the log cannot be displayed.
  
  
  Incorrect or missing URL configuration: The system uses a URL to launch the graphical log viewer. If the URL is not correctly maintained in the customizing or the system alias is missing, the viewer cannot be started.
  
  
  SAP GUI or browser issues: Sometimes, the problem can be related to the frontend environment, such as SAP GUI or browser settings.
  
  
  
  Solution
  To resolve the WD039 error, follow these steps:
  
  
  Check and activate the Web Dynpro component:
  
  Use transaction SE80 or SE80 ? Web Dynpro Components.
  Check if the component SWW_WI_LOG (or the relevant component for workflow log) is active.
  If inactive, activate it.
  
  
  
  Check the workflow log viewer configuration:
  
  Go to transaction SWFLOGVIEW.
  Check the settings for the graphical log viewer.
  Ensure that the system alias and URL are correctly maintained.
  
  
  
  Verify authorizations:
  
  Ensure the user has the necessary authorizations to display workflow logs.
  Typical authorization objects involved: S_WF_WI, S_WF_LOG, and Web Dynpro related authorizations.
  
  
  
  Check system alias and RFC destinations:
  
  The graphical log viewer may require a system alias pointing to the workflow system.
  Use transaction SALE or SM59 to verify RFC destinations and system aliases.
  
  
  
  Check SAP GUI and browser settings:
  
  If the graphical log is displayed via a browser, ensure the browser is supported and configured correctly.
  Clear cache or try a different browser if necessary.
  
  
  
  Apply SAP Notes:
  
  Search for SAP Notes related to WD039 or graphical workflow log issues.
  For example, SAP Note 1789271 or others might provide patches or corrections.
  
  
  
  
  Related Information
  
  Transaction SWI1: To display the workflow log in list format.
  Transaction SWFLOGVIEW: To configure the graphical workflow log viewer.
  Web Dynpro Component SWW_WI_LOG: Responsible for graphical workflow log display.
  SAP Help Portal: Documentation on workflow log and Web Dynpro applications.
  SAP Notes and KBAs: Search the SAP Support Portal for the latest notes on WD039.
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Error Message
  WD039: Graphical workflow log cannot be started
  
  
  Cause
  Missing/inactive Web Dynpro component, incorrect configuration, authorization issues
  
  
  Solution
  Activate Web Dynpro component, check configuration in SWFLOGVIEW, verify authorizations
  
  
  Related Transactions
  SWI1, SWFLOGVIEW, SE80, SM59, SALE
  
  
  Additional Info
  Check SAP Notes for patches or known issues
  
  
  
  
  If after these steps the issue persists, consider raising a support ticket with SAP, providing system logs and details of the steps already taken.