How To Fix WBBY109 - In customer card number &, only numbers and * are allowed as characters

SAP Error Message - Details

• Message type: E = Error

• Message class: WBBY - Bonus Buys / Material Grouping

• Message number: 109

• Message text: In customer card number &, only numbers and * are allowed as characters

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WBBY109 - In customer card number &, only numbers and * are allowed as characters ?

  The SAP error message WBBY109 indicates that there is an issue with the customer card number you are trying to enter or process. Specifically, the error states that only numbers and the asterisk (*) character are allowed in the customer card number field. This typically occurs in scenarios where a customer card number is being validated, such as during data entry or when processing transactions.
  Cause:
  
  Invalid Characters: The customer card number you are trying to enter contains characters that are not allowed. This could include letters, special characters (other than *), or spaces.
  Data Entry Error: The user may have mistakenly entered an incorrect value or format.
  System Configuration: There may be specific validation rules set up in the system that restrict the format of the customer card number.
  
  Solution:
  
  Check Input: Review the customer card number you are trying to enter. Ensure that it contains only numeric digits (0-9) and the asterisk (*) character.
  Correct Format: If the card number contains invalid characters, correct it by removing any non-numeric characters and replacing them with valid ones.
  Validation Rules: If you are unsure about the allowed format, consult your SAP documentation or system administrator to understand the specific validation rules for customer card numbers in your organization.
  Testing: After making the necessary corrections, try to enter the customer card number again to see if the error persists.
  
  Related Information:
  
  SAP Documentation: Refer to the SAP Help Portal or your organization's SAP documentation for more details on customer card number formats and validation rules.
  User Training: Ensure that users are trained on the correct format for entering customer card numbers to minimize errors.
  Support: If the issue continues after verifying the input, consider reaching out to your SAP support team for further assistance. They may need to check for any custom validations or configurations that could be causing the error.
  
  By following these steps, you should be able to resolve the WBBY109 error and successfully enter the customer card number.