How To Fix WB2B_TEW095 - Different master steps exist for the same document

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2B_TEW - Messages for Trading Execution Workbench

• Message number: 095

• Message text: Different master steps exist for the same document

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WB2B_TEW095 - Different master steps exist for the same document ?

  The SAP error message WB2B_TEW095 indicates that there are different master steps associated with the same document in the context of the SAP Business Workflow or SAP Business Process Management. This typically occurs when there are inconsistencies in the workflow configuration or when multiple workflow definitions are trying to process the same document.
  Cause:
  
  Multiple Workflow Definitions: The same document may be linked to multiple workflow definitions, each with its own master steps.
  Inconsistent Configuration: There may be inconsistencies in the configuration of the workflow steps, leading to conflicts.
  Document Status: The document might be in a status that allows it to be processed by multiple workflows simultaneously.
  Custom Development: If there are custom workflows or enhancements, they might not be properly aligned with the standard processes.
  
  Solution:
  
  Review Workflow Definitions: Check the workflow definitions associated with the document. Ensure that there is only one active workflow definition for the document type in question.
  Check Document Status: Verify the status of the document to ensure it is not in a state that allows multiple workflows to be triggered.
  Adjust Configuration: If there are inconsistencies in the workflow configuration, adjust them to ensure that only one master step is defined for the document.
  Consult Documentation: Refer to SAP documentation or notes related to workflow management to understand the expected configuration and any known issues.
  Debugging: If the issue persists, consider debugging the workflow to identify where the conflict arises. This may involve checking the workflow logs and tracing the execution path.
  SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance, especially if this is a production issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide guidance on workflow management.
  Workflow Monitoring: Use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Selection - Frequency) to monitor and analyze workflow instances.
  Documentation: Review the SAP Help Portal for documentation on workflow management and best practices.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.