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How To Fix WB2B_TEW020 - No entry in Customizing


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WB2B_TEW - Messages for Trading Execution Workbench

  • Message number: 020

  • Message text: No entry in Customizing

  • Show details Hide details
  • INCLUDE ISR_WB2_CUSTOMIZING

    Procedure for System Administrators

    The Customizing table is empty.
    <DS:SIMG.W_WB2B_0W01>Create entries.</>

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message WB2B_TEW020 - No entry in Customizing ?

    The SAP error message WB2B_TEW020: No entry in Customizing typically occurs in the context of SAP's Business-to-Business (B2B) integration scenarios, particularly when dealing with the Electronic Data Interchange (EDI) or similar processes. This error indicates that there is a missing configuration or customizing entry that the system expects to find.

    Cause:

    The error can be caused by several factors, including:

    1. Missing Customizing Entries: The required customizing settings for the specific process or transaction are not maintained in the system.
    2. Incorrect Configuration: The configuration might be present but incorrectly set up, leading to the system being unable to find the necessary entries.
    3. Transport Issues: If the customizing settings were transported from another system, there might have been issues during the transport process, leading to missing entries.
    4. Version Mismatch: The version of the software or the components being used may not be compatible with the existing customizing settings.

    Solution:

    To resolve the WB2B_TEW020 error, you can follow these steps:

    1. Check Customizing Settings:

      • Go to the relevant customizing transaction (usually in SPRO) and verify that the necessary entries are present.
      • Look for the specific customizing path related to B2B or EDI settings, such as "Logistics Execution" or "Sales and Distribution".
    2. Maintain Missing Entries:

      • If you identify that an entry is missing, create or maintain the necessary customizing settings.
      • Ensure that all required fields are filled out correctly.
    3. Review Documentation:

      • Check SAP documentation or notes related to the specific B2B process you are working with to ensure that all necessary configurations are in place.
    4. Transport Requests:

      • If the customizing settings were supposed to be transported from another system, check the transport logs for errors and ensure that the transport was successful.
    5. Consult SAP Notes:

      • Search for relevant SAP Notes that might address this specific error message. SAP frequently releases notes that provide solutions or workarounds for known issues.
    6. Testing:

      • After making changes, test the process again to ensure that the error is resolved.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE11 (Data Dictionary), and SE37 (Function Modules) to help in troubleshooting.
    • SAP Community: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.
    • SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if you have a support contract.

    By following these steps, you should be able to identify and resolve the cause of the WB2B_TEW020 error in your SAP system.

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