How To Fix WB2B_TEW020 - No entry in Customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2B_TEW - Messages for Trading Execution Workbench

• Message number: 020

• Message text: No entry in Customizing

INCLUDE ISR_WB2_CUSTOMIZING

Procedure for System Administrators

The Customizing table is empty.
<DS:SIMG.W_WB2B_0W01>Create entries.</>

Error message extract from SAP system. Copyright SAP SE.

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• What is the cause and solution for SAP error message WB2B_TEW020 - No entry in Customizing ?

  The SAP error message WB2B_TEW020: No entry in Customizing typically occurs in the context of SAP's Business-to-Business (B2B) integration scenarios, particularly when dealing with the Electronic Data Interchange (EDI) or similar processes. This error indicates that there is a missing configuration or customizing entry that the system expects to find.
  Cause:
  The error can be caused by several factors, including:
  
  Missing Customizing Entries: The required customizing settings for the specific process or transaction are not maintained in the system.
  Incorrect Configuration: The configuration might be present but incorrectly set up, leading to the system being unable to find the necessary entries.
  Transport Issues: If the customizing settings were transported from another system, there might have been issues during the transport process, leading to missing entries.
  Version Mismatch: The version of the software or the components being used may not be compatible with the existing customizing settings.
  
  Solution:
  To resolve the WB2B_TEW020 error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Go to the relevant customizing transaction (usually in SPRO) and verify that the necessary entries are present.
  Look for the specific customizing path related to B2B or EDI settings, such as "Logistics Execution" or "Sales and Distribution".
  
  
  
  Maintain Missing Entries:
  
  If you identify that an entry is missing, create or maintain the necessary customizing settings.
  Ensure that all required fields are filled out correctly.
  
  
  
  Review Documentation:
  
  Check SAP documentation or notes related to the specific B2B process you are working with to ensure that all necessary configurations are in place.
  
  
  
  Transport Requests:
  
  If the customizing settings were supposed to be transported from another system, check the transport logs for errors and ensure that the transport was successful.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes that might address this specific error message. SAP frequently releases notes that provide solutions or workarounds for known issues.
  
  
  
  Testing:
  
  After making changes, test the process again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE11 (Data Dictionary), and SE37 (Function Modules) to help in troubleshooting.
  SAP Community: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if you have a support contract.
  
  By following these steps, you should be able to identify and resolve the cause of the WB2B_TEW020 error in your SAP system.