How To Fix WB2B_SEPA009 - Invalid mandate reference &1 is deleted; enter a valid mandate reference

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2B_SEPA - Trading Contract: SEPA Integration

• Message number: 009

• Message text: Invalid mandate reference &1 is deleted; enter a valid mandate reference

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WB2B_SEPA009 - Invalid mandate reference &1 is deleted; enter a valid mandate reference ?

  The SAP error message WB2B_SEPA009 indicates that the mandate reference you are trying to use is invalid because it has been deleted. This error typically occurs in the context of SEPA (Single Euro Payments Area) transactions, where mandates are used to authorize direct debits.
  Cause:
  
  Deleted Mandate: The mandate reference you are using has been deleted from the system. This could happen if the mandate was revoked or if it was removed due to data maintenance activities.
  Incorrect Reference: The mandate reference entered may be incorrect or mistyped.
  Data Synchronization Issues: If there are issues with data synchronization between different systems or modules, it may lead to the system not recognizing the mandate reference.
  
  Solution:
  
  Verify Mandate Reference: Check the mandate reference you are using to ensure it is correct. Look for any typographical errors or discrepancies.
  Check Mandate Status: Use the relevant transaction code (e.g., BP for Business Partner) to check the status of the mandate. Ensure that the mandate is active and has not been deleted.
  Recreate Mandate: If the mandate has indeed been deleted and you need it, you may need to recreate the mandate in the system. This typically involves entering the necessary details and obtaining the customer's authorization again.
  Consult Documentation: Refer to your organization's documentation or SAP notes related to mandate management for specific procedures and guidelines.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP's support portal for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), F110 (Automatic Payment Transactions), and others that may be involved in managing mandates.
  SEPA Mandate Management: Understand the process of managing SEPA mandates, including creation, modification, and deletion, to ensure compliance with regulations and proper handling of direct debits.
  SAP Notes: Check for any SAP Notes related to SEPA and mandate management that may provide additional insights or fixes for known issues.
  
  By following these steps, you should be able to address the WB2B_SEPA009 error effectively.