How To Fix WB2B_EXPENSE028 - Expense processing is not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2B_EXPENSE - Global Trade Expenses

• Message number: 028

• Message text: Expense processing is not possible

What causes this issue?

The document only contains items that are not relevant for expense
settlement.

System Response

The system does not continue processing the expenses.

How to fix this error?

Check your entries and the Customizing settings for the items (TB2BJ).

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WB2B_EXPENSE028 - Expense processing is not possible ?

  The SAP error message WB2B_EXPENSE028 indicates that expense processing is not possible due to certain conditions not being met. This error typically arises in the context of SAP Concur or SAP Travel Management when trying to process expense reports or travel-related expenses.
  Possible Causes:
  
  Missing Configuration: The system may not be properly configured for expense processing. This could include missing settings in the travel management module or expense types that are not defined correctly.
  Approval Workflow Issues: There may be issues with the approval workflow, such as missing approvers or incorrect workflow settings.
  User Authorization: The user attempting to process the expense may not have the necessary authorizations or roles assigned to perform the action.
  Incomplete Data: Required fields in the expense report may be incomplete or incorrectly filled out, preventing processing.
  System Errors: There could be temporary system issues or bugs that are causing the error.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in the SAP system related to travel and expense management. Ensure that all necessary settings are in place.
  Review Approval Workflows: Verify that the approval workflows are correctly set up and that all necessary approvers are assigned.
  User Roles and Authorizations: Ensure that the user has the appropriate roles and authorizations to process expenses. This may involve checking user profiles and roles in the SAP system.
  Validate Expense Report Data: Go through the expense report to ensure that all required fields are filled out correctly and that there are no missing or incorrect entries.
  Consult SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error. SAP frequently releases patches and updates that can resolve known issues.
  Contact Support: If the issue persists after checking the above points, consider reaching out to your internal SAP support team or SAP support for further assistance.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Travel Management and Expense Management for detailed configuration and troubleshooting steps.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Training and Resources: Consider training sessions or resources on SAP Travel Management and Expense Processing to better understand the system and its functionalities.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.