How To Fix WB2B_EXPENSE002 - Internal error occurred

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2B_EXPENSE - Global Trade Expenses

• Message number: 002

• Message text: Internal error occurred

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WB2B_EXPENSE002 - Internal error occurred ?

  The SAP error message WB2B_EXPENSE002 indicates that an internal error has occurred within the SAP system, specifically related to the SAP Business Workflow or the Travel Management module. This error can arise due to various reasons, including configuration issues, data inconsistencies, or system bugs.
  Possible Causes:
  
  Configuration Issues: Incorrect settings in the Travel Management or Workflow configuration can lead to this error.
  Data Inconsistencies: Missing or incorrect data in the expense reports or related master data can trigger internal errors.
  System Bugs: There may be known bugs in the version of SAP you are using that could cause this error.
  Authorization Issues: Lack of proper authorizations for the user trying to perform the action may lead to unexpected errors.
  Custom Code: If there are custom enhancements or modifications in the system, they might be causing conflicts.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in the Travel Management module and ensure they are set up correctly.
  Data Validation: Validate the data in the expense report and related master data to ensure there are no inconsistencies or missing information.
  Review Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause.
  User Authorizations: Ensure that the user has the necessary authorizations to perform the action that triggered the error.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. Apply any recommended patches or updates.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with the error message details and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PR05 (Travel Expenses) and S_PH0_48000500 (for workflow monitoring).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Documentation: Review the official SAP documentation for Travel Management and Workflow to ensure compliance with best practices.
  
  By following these steps, you should be able to diagnose and potentially resolve the WB2B_EXPENSE002 error in your SAP system.