How To Fix WB2B_CPM_BL021 - No quantity calculation because item is rejected

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2B_CPM_BL - Messages for Contract Processing Monitor Business Layer

• Message number: 021

• Message text: No quantity calculation because item is rejected

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WB2B_CPM_BL021 - No quantity calculation because item is rejected ?

  The SAP error message WB2B_CPM_BL021, which states "No quantity calculation because item is rejected," typically occurs in the context of SAP's Business-to-Business (B2B) processes, particularly when dealing with order management or logistics. This error indicates that a specific item in a transaction has been rejected, preventing the system from calculating quantities for that item.
  Causes:
  
  
  Item Rejection: The item in question may have been explicitly rejected due to various reasons, such as:
  
  Missing or incorrect data (e.g., pricing, quantity, or material master data).
  The item may not meet certain business rules or validation checks.
  The item could be flagged for manual review or has been marked as inactive.
  
  
  
  Configuration Issues: There may be configuration settings in the system that are causing the item to be rejected. This could include settings related to item categories, pricing procedures, or other relevant configurations.
  
  
  Status of the Document: The overall status of the document (e.g., sales order, purchase order) may affect the processing of individual items. If the document is in a status that does not allow for quantity calculations, this error may occur.
  
  
  Master Data Issues: Problems with the master data associated with the item, such as vendor or customer data, can lead to rejection.
  
  
  Solutions:
  
  
  Review Item Status: Check the status of the rejected item in the transaction. Look for any indicators or messages that explain why the item was rejected.
  
  
  Check Data Completeness: Ensure that all required fields for the item are filled out correctly. This includes checking the material master data, pricing conditions, and any other relevant information.
  
  
  Review Configuration: If you have access to configuration settings, review the relevant settings for item categories, pricing procedures, and any validation rules that may be causing the rejection.
  
  
  Consult Logs and Messages: Look at the application logs or message logs in SAP to find more detailed information about why the item was rejected. This can provide insights into specific issues that need to be addressed.
  
  
  Manual Intervention: If the item is flagged for manual review, you may need to take corrective action or approve the item manually before proceeding.
  
  
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or consulting SAP documentation for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA03 (Display Sales Order), ME23N (Display Purchase Order), or others depending on the context of the error.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific fixes or patches.
  User Documentation: Review user manuals or training materials related to the specific module you are working with (e.g., Sales and Distribution, Materials Management) for additional context on handling rejected items.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.