How To Fix WB2B_ACTION402 - Confirmation does not allow processing. No item exists for Goods Receipt

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2B_ACTION - Messages for Trading Execution Workbench Action Classes

• Message number: 402

• Message text: Confirmation does not allow processing. No item exists for Goods Receipt

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WB2B_ACTION402 - Confirmation does not allow processing. No item exists for Goods Receipt ?

  The SAP error message WB2B_ACTION402 indicates that there is an issue with processing a confirmation because there is no corresponding item for the Goods Receipt (GR). This typically occurs in the context of logistics and inventory management, particularly when dealing with the confirmation of goods movements or deliveries.
  Cause:
  
  Missing Goods Receipt: The most common cause is that the Goods Receipt has not been created for the item in question. This means that the system cannot find a corresponding entry to confirm against.
  Incorrect Document Reference: The confirmation may be referencing an incorrect or non-existent document or item.
  Data Inconsistency: There may be inconsistencies in the data, such as missing or incorrect entries in the relevant tables.
  Status of the Document: The document may be in a status that does not allow for further processing, such as being locked or already completed.
  Configuration Issues: There may be configuration settings in the system that are preventing the processing of confirmations.
  
  Solution:
  
  Check Goods Receipt: Verify if the Goods Receipt has been created for the relevant item. If it has not been created, you will need to create it before processing the confirmation.
  Review Document References: Ensure that the confirmation is referencing the correct document and item. Check for any typos or incorrect entries.
  Check Document Status: Look at the status of the document to ensure it is not locked or completed. If it is, you may need to unlock it or create a new document.
  Data Consistency Check: Run consistency checks in the system to identify any discrepancies in the data. This may involve checking relevant tables and entries.
  Consult Configuration: If the issue persists, consult with your SAP configuration team to review the settings related to confirmations and Goods Receipts.
  Error Logs: Check the error logs for more detailed information about the error. This can provide insights into what specifically is causing the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MIGO (Goods Movement) and MB51 (Material Document List) to help troubleshoot the issue.
  SAP Notes: Look for SAP Notes related to this error message for any patches or updates that may address the issue.
  User Authorization: Ensure that the user has the necessary authorizations to perform the actions related to Goods Receipts and confirmations.
  Documentation: Review SAP documentation or help files for additional context on handling confirmations and Goods Receipts.
  
  If the problem persists after following these steps, it may be beneficial to engage with your SAP support team or consult with SAP experts for further assistance.