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How To Fix WB2B_ACTION311 - Step &1 was executed (see messages)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WB2B_ACTION - Messages for Trading Execution Workbench Action Classes

  • Message number: 311

  • Message text: Step &1 was executed (see messages)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message WB2B_ACTION311 - Step &1 was executed (see messages) ?

    The SAP error message WB2B_ACTION311 typically indicates that there was an issue during the execution of a specific step in a business process, often related to the SAP Business Workflow or Business-to-Business (B2B) integration processes. The message suggests that the step identified by "&1" was executed, but there may be additional messages that provide more context about the error.

    Possible Causes:

    1. Configuration Issues: There may be misconfigurations in the workflow or B2B settings that prevent the step from executing correctly.
    2. Data Issues: The data being processed may be incomplete, incorrect, or not in the expected format, leading to execution failures.
    3. Authorization Problems: The user executing the step may not have the necessary authorizations to perform the action.
    4. System Errors: There could be underlying system issues, such as connectivity problems, that affect the execution of the step.
    5. Missing Dependencies: The step may depend on other processes or data that have not been completed or are missing.

    Solutions:

    1. Check Additional Messages: Review the additional messages that accompany the WB2B_ACTION311 error for more specific information about what went wrong.
    2. Review Configuration: Verify the configuration settings for the workflow or B2B process to ensure they are set up correctly.
    3. Validate Data: Check the data being processed for completeness and correctness. Ensure that all required fields are filled out and that the data adheres to expected formats.
    4. Check Authorizations: Ensure that the user executing the step has the necessary authorizations to perform the action.
    5. System Logs: Review system logs (transaction SLG1) for any related error messages that could provide more context.
    6. Test in a Development Environment: If possible, replicate the issue in a development or test environment to troubleshoot without affecting production data.
    7. Consult Documentation: Refer to SAP documentation or notes related to the specific workflow or B2B process for guidance on troubleshooting.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to the error message.
    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in diagnosing the issue, such as SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Selection for Frequency).
    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.

    If the problem persists after following these steps, it may be necessary to involve your SAP Basis or technical support team for further investigation.

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