How To Fix WB2B2320 - Sales side: Logistical option category &1 &2 was not copied

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2B2 - Trading Contract (part 2)

• Message number: 320

• Message text: Sales side: Logistical option category &1 &2 was not copied

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WB2B2320 - Sales side: Logistical option category &1 &2 was not copied ?

  The SAP error message WB2B2320 indicates that there is an issue with the copying of logistical option categories during the sales order processing. This error typically arises in the context of SAP's logistics and sales modules, particularly when dealing with sales documents, such as sales orders or quotations.
  Cause:
  The error message WB2B2320 is triggered when the system attempts to copy logistical option categories from a reference document (like a sales order or quotation) to the target document, but it fails to do so. The specific reasons for this error can include:
  
  Missing Configuration: The logistical option category may not be defined in the system or may not be properly configured for the sales document type being used.
  Incompatible Document Types: The source and target document types may not be compatible, leading to issues in copying the logistical options.
  Custom Logic: If there are custom enhancements or user exits that manipulate the copying process, they may be causing the failure.
  Data Inconsistencies: There may be inconsistencies or missing data in the source document that prevent the copying of the logistical option category.
  
  Solution:
  To resolve the WB2B2320 error, you can take the following steps:
  
  
  Check Configuration:
  
  Verify that the logistical option categories are correctly defined in the system. This can be done through the configuration settings in the SAP IMG (Implementation Guide).
  Ensure that the relevant sales document types are configured to allow the copying of logistical options.
  
  
  
  Review Document Types:
  
  Check the compatibility of the source and target document types. Ensure that they are set up to allow the copying of the required logistical options.
  
  
  
  Analyze Custom Logic:
  
  If there are any custom enhancements or user exits that affect the copying process, review the code to ensure it is functioning as intended and not causing the error.
  
  
  
  Data Validation:
  
  Validate the data in the source document to ensure that all necessary fields and values are populated correctly. Look for any missing or incorrect entries that could lead to the copying failure.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Testing:
  
  After making any changes, perform tests to ensure that the error no longer occurs and that the logistical options are copied correctly.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like VA01 (Create Sales Order), VA02 (Change Sales Order), and VA03 (Display Sales Order) to test the sales order process.
  SAP Documentation: Refer to SAP Help documentation for detailed information on sales order processing and logistical option categories.
  Support Community: Engage with the SAP Community or forums for additional insights and solutions from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the root cause of the WB2B2320 error and implement a suitable solution.