How To Fix WB2B2243 - Washout quantities for sales items are unequal to purchase-side items

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2B2 - Trading Contract (part 2)

• Message number: 243

• Message text: Washout quantities for sales items are unequal to purchase-side items

What causes this issue?

The entered washout quantities on sales side Trading Contracts are
unequal to the entered quantities on purchase side Trading Contracts.

How to fix this error?

Change the entered quantities for washout. Each quantity is not allowed
to be higher than the open quantity of the item. In addition the overall
quantity of all sales side Trading Contracts and the overall quantity of
all purchase side Trading Contracts must be equals.
In case a washout quantity has been entered on the head the overall
quantity of all sales side Trading Contracts and the overall quantity of
all purchase side Trading Contracts must not be unequal to the quantity
entered in the head.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WB2B2243 - Washout quantities for sales items are unequal to purchase-side items ?

  The SAP error message WB2B2243 indicates that there is a discrepancy between the washout quantities for sales items and the corresponding purchase-side items in a sales order or related document. This typically occurs in scenarios involving sales and purchase order integration, particularly in environments where sales orders are linked to purchase orders (e.g., in a drop-shipping scenario).
  Cause:
  The error can arise due to several reasons:
  
  Mismatch in Quantities: The quantities of items sold do not match the quantities of items purchased. This can happen if there are changes made to either the sales order or the purchase order after they have been created.
  Incomplete Data: If the sales order or purchase order is not fully populated with the necessary data, it can lead to inconsistencies.
  Incorrect Configuration: There may be issues with the configuration of the sales and purchasing processes in SAP, leading to mismatches in expected quantities.
  Manual Adjustments: Manual changes to either the sales or purchase order that do not reflect in the corresponding document can cause this error.
  
  Solution:
  To resolve the WB2B2243 error, you can take the following steps:
  
  Check Quantities: Verify the quantities in both the sales order and the purchase order. Ensure that the quantities match and are correctly reflected in both documents.
  Review Document Flow: Check the document flow between the sales order and the purchase order. Ensure that all related documents are correctly linked and that there are no missing or incomplete documents.
  Adjust Quantities: If there is a discrepancy, adjust the quantities in either the sales order or the purchase order to ensure they match.
  Reprocess the Order: If necessary, reprocess the sales order or purchase order to ensure that all data is correctly updated and synchronized.
  Consult Configuration: If the issue persists, consult with your SAP configuration team to review the settings related to sales and purchasing processes. Ensure that the configuration aligns with your business processes.
  Check for Updates: Ensure that your SAP system is up to date with the latest patches and updates, as some issues may be resolved in newer versions.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as VA03 (Display Sales Order), ME23N (Display Purchase Order), or VA02 (Change Sales Order) to review and modify the relevant documents.
  SAP Notes: Check SAP Notes for any known issues or fixes related to this error message. SAP Notes can provide additional insights or patches that may resolve the issue.
  Documentation: Review SAP documentation related to sales and purchasing integration, as it may provide further context on how to manage washout quantities effectively.
  
  If the problem continues after following these steps, it may be beneficial to engage with SAP support or your internal SAP team for further assistance.