How To Fix WB2B2039 - Sales document item category &1 is not defined

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2B2 - Trading Contract (part 2)

• Message number: 039

• Message text: Sales document item category &1 is not defined

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WB2B2039 - Sales document item category &1 is not defined ?

  The SAP error message WB2B2039 indicates that the sales document item category specified in the transaction is not defined in the system. This error typically occurs in the context of sales order processing, particularly when working with SAP's Sales and Distribution (SD) module.
  Cause:
  
  Missing Item Category Definition: The item category specified in the sales document does not exist in the system. This could be due to a configuration issue or because the item category has not been set up in the system.
  Incorrect Configuration: The item category may not be correctly assigned to the relevant sales document type or may not be linked to the appropriate sales area.
  Custom Development: If there are custom developments or enhancements in the system, they may not have been properly implemented or may have introduced errors.
  
  Solution:
  
  
  Check Item Category Configuration:
  
  Go to the transaction code VOV4 (Define Item Categories) in SAP.
  Verify if the item category in question is defined. If it is not, you will need to create it or adjust the existing configuration.
  
  
  
  Assign Item Category to Sales Document Type:
  
  Ensure that the item category is assigned to the relevant sales document type. This can be checked in the configuration settings under VOV8 (Assign Item Categories to Sales Document Types).
  
  
  
  Review Sales Area Settings:
  
  Check if the sales area (Sales Organization, Distribution Channel, Division) is correctly set up and that the item category is valid for that sales area.
  
  
  
  Check for Custom Enhancements:
  
  If there are any custom enhancements or modifications in the system, review them to ensure they are not causing the issue. You may need to consult with your ABAP developer or SAP Basis team.
  
  
  
  Testing:
  
  After making the necessary changes, test the sales document creation process again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  VOV4 - Define Item Categories
  VOV8 - Assign Item Categories to Sales Document Types
  VA01 - Create Sales Order
  VA02 - Change Sales Order
  VA03 - Display Sales Order
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on configuring item categories and sales document types.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.