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How To Fix WB2B870 - The sales unit is missing.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WB2B - Trading Contract

  • Message number: 870

  • Message text: The sales unit is missing.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message WB2B870 - The sales unit is missing. ?

    The SAP error message WB2B870, which states "The sales unit is missing," typically occurs in the context of sales and distribution processes, particularly when dealing with materials or products that are being sold. This error indicates that the system cannot find a defined sales unit for the material in question, which is necessary for processing sales orders, deliveries, or billing.

    Cause:

    1. Missing Sales Unit Definition: The most common cause is that the material master record does not have a sales unit defined. The sales unit is essential for determining how the product is sold (e.g., pieces, boxes, kilograms).
    2. Incorrect Material Master Data: The material may not be properly set up in the system, or the relevant sales organization data may be missing.
    3. Configuration Issues: There may be issues with the configuration of the sales organization or distribution channel settings in the SAP system.
    4. Data Inconsistencies: There could be inconsistencies in the data between different views of the material master (e.g., basic data view vs. sales view).

    Solution:

    1. Check Material Master Data:

      • Go to the material master record (transaction code MM03).
      • Check the sales organization data view to ensure that the sales unit is defined.
      • If the sales unit is missing, you can add it using transaction code MM02 to modify the material master.
    2. Define Sales Unit:

      • If the sales unit is not defined, you can define it in the sales organization data section of the material master.
      • Ensure that the sales unit is consistent with the base unit of measure.
    3. Review Configuration:

      • Check the configuration settings for the sales organization and distribution channel in the SAP IMG (Implementation Guide).
      • Ensure that the sales unit is correctly set up in the relevant configuration settings.
    4. Data Consistency Check:

      • Run a consistency check on the material master data to identify any discrepancies.
      • Use transaction code MMBE to check the stock overview and ensure that the material is correctly set up.
    5. Consult Documentation:

      • Review SAP documentation or help files for additional guidance on setting up material master data and sales units.

    Related Information:

    • Transaction Codes:
      • MM03: Display Material Master
      • MM02: Change Material Master
      • MMBE: Stock Overview
    • SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
    • User Roles: Ensure that the user has the necessary permissions to view and modify material master data.

    By following these steps, you should be able to resolve the WB2B870 error and ensure that the sales unit is properly defined for the material in question.

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