How To Fix WB2B827 - Field values &1-&2 and &3-&4 differ

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2B - Trading Contract

• Message number: 827

• Message text: Field values &1-&2 and &3-&4 differ

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WB2B827 - Field values &1-&2 and &3-&4 differ ?

  The SAP error message WB2B827 indicates that there is a discrepancy between two sets of field values in a business transaction, typically related to the handling of data in the SAP system. This error often arises in the context of logistics, sales, or procurement processes, where certain fields are expected to match but do not.
  Cause:
  The error message WB2B827 is triggered when the values in two specified fields do not match as expected. This can occur due to various reasons, such as:
  
  Data Entry Errors: Incorrect data entry during the creation or modification of documents.
  Configuration Issues: Mismatches in the configuration settings of the relevant modules (e.g., Sales and Distribution, Materials Management).
  Master Data Inconsistencies: Differences in master data (like customer or vendor records) that lead to discrepancies in transactional data.
  Document Flow Issues: Problems in the document flow where related documents (like purchase orders and invoices) do not align correctly.
  
  Solution:
  To resolve the WB2B827 error, you can follow these steps:
  
  
  Check Field Values: Identify the specific fields mentioned in the error message (e.g., &1-&2 and &3-&4) and compare their values. Ensure that they are supposed to match based on business logic.
  
  
  Review Data Entry: Verify the data entered in the relevant transactions. Correct any discrepancies found in the fields.
  
  
  Examine Configuration: If the issue is related to configuration, review the settings in the relevant SAP modules. Ensure that the configuration aligns with business requirements.
  
  
  Validate Master Data: Check the master data for the entities involved (customers, vendors, materials) to ensure consistency. Update any incorrect or outdated information.
  
  
  Document Flow Review: Investigate the document flow related to the transaction. Ensure that all related documents are correctly linked and that their statuses are appropriate.
  
  
  Consult SAP Notes: Look for any relevant SAP Notes or documentation that may address this specific error. SAP frequently updates its knowledge base with solutions for common issues.
  
  
  Testing: After making corrections, test the transaction again to ensure that the error no longer occurs.
  
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may need to use specific transaction codes to access the relevant documents or configuration settings (e.g., VA01 for sales orders, ME21N for purchase orders).
  SAP Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.
  User Documentation: Review user manuals or training materials related to the specific SAP module you are working with for additional guidance on data entry and configuration.
  
  By following these steps, you should be able to identify and resolve the cause of the WB2B827 error in your SAP system.