How To Fix WB2B802 - Credit management check for document &1 carried out successfully

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2B - Trading Contract

• Message number: 802

• Message text: Credit management check for document &1 carried out successfully

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WB2B802 - Credit management check for document &1 carried out successfully ?

  The SAP error message WB2B802 indicates that a credit management check for a specific document (denoted by &1) has been carried out successfully. This message is typically informational rather than an error, meaning that the credit check process has been completed without issues. However, it may also indicate that the credit limit has been reached or exceeded, which could prevent further transactions from being processed.
  Cause:
  
  Credit Limit Reached: The customer associated with the document has reached their credit limit.
  Credit Management Configuration: The credit management settings in SAP may be configured to enforce strict credit checks.
  Document Type: The type of document being processed may have specific credit management rules applied to it.
  
  Solution:
  
  Review Customer Credit Limit: Check the credit limit assigned to the customer in the customer master data. If necessary, you may need to increase the credit limit or adjust the customer's credit status.
  Analyze Credit Management Settings: Review the credit management settings in the SAP system to ensure they align with your business requirements. This includes checking the credit control area and the credit check settings.
  Check Document Details: Ensure that the document (e.g., sales order, delivery, etc.) is correctly configured and that all necessary data is complete.
  Consult with Finance Team: If the credit limit needs to be adjusted, consult with your finance or credit management team to determine the appropriate action.
  Monitor Customer Payment Behavior: If the customer frequently reaches their credit limit, consider reviewing their payment history and creditworthiness.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like FD32 (Change Customer Credit Management) to view and modify customer credit limits.
  Credit Management Configuration: The configuration for credit management can be found in the SAP IMG under Financial Accounting (FI) > Accounts Receivable and Accounts Payable > Credit Management.
  Documentation: Refer to SAP Help documentation for detailed information on credit management processes and settings.
  
  If you are still facing issues or if the message is causing a blockage in processing, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in credit management.