How To Fix WB2B677 - JNet ActiveX Control is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2B - Trading Contract

• Message number: 677

• Message text: JNet ActiveX Control is missing

What causes this issue?

JNet ActiveX Control is missing.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Install JNet ActiveX Control from
http://graphics1.wdf.sap.corp:1080/jnet/Download.html#deployActiveX4SAP.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WB2B677 - JNet ActiveX Control is missing ?

  The SAP error message WB2B677, which indicates that the "JNet ActiveX Control is missing," typically occurs when the necessary ActiveX control for Java-based applications is not installed or properly registered on the client machine. This can happen in environments where SAP applications rely on Java applets or ActiveX controls for certain functionalities.
  Cause:
  
  Missing ActiveX Control: The JNet ActiveX control is not installed on the client machine.
  Browser Compatibility: The browser being used may not support ActiveX controls, or ActiveX controls may be disabled in the browser settings.
  Java Runtime Environment (JRE): The required version of the Java Runtime Environment may not be installed or may be outdated.
  Security Settings: Security settings in the browser may prevent the ActiveX control from being loaded or executed.
  
  Solution:
  
  
  Install JNet ActiveX Control:
  
  Ensure that the JNet ActiveX control is installed. This can usually be done by accessing the SAP application that requires it, which should prompt the installation if it is missing.
  Alternatively, you can download the control from the SAP support portal or the relevant SAP documentation.
  
  
  
  Check Browser Settings:
  
  If you are using Internet Explorer (the only browser that supports ActiveX), ensure that ActiveX controls are enabled:
  
  Go to Internet Options > Security tab.
  Select the appropriate zone (usually "Internet" or "Local intranet") and click on Custom level.
  Ensure that "Run ActiveX controls and plug-ins" is set to "Enable."
  
  
  Make sure that the browser is not blocking the installation of ActiveX controls.
  
  
  
  Update Java Runtime Environment:
  
  Ensure that you have the latest version of the Java Runtime Environment installed. You can download it from the official Oracle website.
  After installation, restart your browser and try accessing the SAP application again.
  
  
  
  Check Security Software:
  
  Sometimes, security software (like antivirus or firewall) can block ActiveX controls. Check the settings of your security software to ensure that it is not blocking the JNet ActiveX control.
  
  
  
  Use Compatibility View:
  
  If you are using Internet Explorer, try enabling Compatibility View for the SAP application. This can sometimes resolve issues with ActiveX controls.
  
  
  
  Consult SAP Documentation:
  
  Refer to the official SAP documentation or support notes for any specific instructions related to the JNet ActiveX control and its installation.
  
  
  
  Related Information:
  
  Browser Support: As of recent updates, many modern browsers (like Chrome, Firefox, and Edge) do not support ActiveX controls. If possible, use Internet Explorer for SAP applications that require ActiveX.
  SAP GUI: If you frequently encounter issues with web-based SAP applications, consider using the SAP GUI, which may provide a more stable environment for accessing SAP functionalities.
  SAP Notes: Check SAP Notes for any updates or patches related to the JNet ActiveX control or the specific SAP application you are using.
  
  If the problem persists after trying these solutions, it may be beneficial to contact your IT support team or SAP support for further assistance.