How To Fix WB2B512 - Rejection reason for itemn & cannot be set, Sales process is completed

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2B - Trading Contract

• Message number: 512

• Message text: Rejection reason for itemn & cannot be set, Sales process is completed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WB2B512 - Rejection reason for itemn & cannot be set, Sales process is completed ?

  The SAP error message WB2B512 indicates that there is a rejection reason for an item in a sales order that cannot be set because the sales process has already been completed. This typically occurs in the context of sales order processing, where certain actions or changes are restricted once the order has reached a certain status.
  Cause:
  
  Sales Process Completion: The sales order has already been completed, meaning that it has likely been delivered, invoiced, or otherwise finalized. In this state, certain modifications, such as setting a rejection reason for an item, are not allowed.
  Status Restrictions: The system may have specific status restrictions that prevent changes to items in a completed sales order.
  Configuration Settings: There may be configuration settings in the SAP system that dictate how rejection reasons are handled in relation to the sales order status.
  
  Solution:
  
  Review Sales Order Status: Check the status of the sales order. If it is completed, you may need to create a new document (like a credit memo or return order) to handle any issues with the items.
  Use Correct Transaction: If you need to reject an item, consider using the appropriate transaction for returns or credit memos instead of trying to modify the completed sales order.
  Consult with SAP Support: If you believe that the rejection reason should be set despite the order status, consult with your SAP support team or system administrator to review the configuration settings and determine if any adjustments can be made.
  Documentation: Ensure that all relevant documentation is in place for any changes or actions taken regarding the sales order.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional guidance on handling completed sales orders.
  User Manuals: Refer to user manuals or training materials related to sales order processing in SAP for best practices on handling rejections and returns.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA02 (Change Sales Order), VA03 (Display Sales Order), and others that may be useful in managing sales orders.
  
  If the issue persists or if you need further assistance, it may be beneficial to engage with your SAP support team or consult the SAP community for additional insights.