How To Fix WB2B428 - Copying from &1 to &2 is not defined for item category &3

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2B - Trading Contract

• Message number: 428

• Message text: Copying from &1 to &2 is not defined for item category &3

What causes this issue?

Copying between the two trading contract types &V1&, &V2& you entered is
not defined in Customizing for item category &V3&.

System Response

The system cannot copy the item data.

How to fix this error?

Check your entries or have your system administrator change the
Customizing settings.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WB2B428 - Copying from &1 to &2 is not defined for item category &3 ?

  The SAP error message WB2B428 indicates that there is an issue with copying data from one document to another due to the item category not being defined for the operation you are trying to perform. This error typically occurs in the context of sales and distribution (SD) or logistics processes when trying to copy data between documents, such as sales orders, delivery documents, or billing documents.
  Cause:
  The error message WB2B428 is triggered when:
  
  The item category specified in the document does not have a defined copying control for the source and target documents.
  The configuration for copying control between the specified document types does not include the item category in question.
  There may be a mismatch in the document types or item categories being used.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Copying Control Configuration:
  
  Go to the transaction code VOTXN (or V/30 for copying control) in SAP.
  Check the copying control settings for the relevant document types (e.g., sales order to delivery, delivery to billing).
  Ensure that the item category in question is included in the copying control settings.
  
  
  
  Define Item Category:
  
  If the item category is not defined in the copying control, you may need to create or modify the copying control entry to include it.
  Make sure that the source and target document types are correctly specified and that the item category is valid for both.
  
  
  
  Review Item Category Settings:
  
  Check the configuration of the item category itself (transaction code VOV4 for item category configuration).
  Ensure that the item category is set up correctly and is intended for the type of documents you are working with.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for more details on item categories and copying control.
  If necessary, consult with your SAP functional consultant or support team for assistance in configuring the copying control.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test to ensure that the copying process works as expected without triggering the error.
  
  
  
  Related Information:
  
  Item Categories: Item categories in SAP define the characteristics of items in sales documents, including pricing, availability check, and delivery.
  Copying Control: Copying control is a mechanism in SAP that defines how data is copied from one document to another, including which fields are copied and how they are mapped.
  Transaction Codes:
  
  VOTXN or V/30: Access copying control settings.
  VOV4: Access item category configuration.
  
  
  
  By following these steps, you should be able to identify the cause of the WB2B428 error and implement the necessary changes to resolve it.