How To Fix WB2B428 - Copying from &1 to &2 is not defined for item category &3

WB2B428 - Overview

• Message type: E = Error

• Message class: WB2B - Trading Contract

• Message number: 428

• Message text: Copying from &1 to &2 is not defined for item category &3

What causes this issue?

Copying between the two trading contract types &V1&, &V2& you entered is
not defined in Customizing for item category &V3&.

System Response

The system cannot copy the item data.

How to fix this error?

Check your entries or have your system administrator change the
Customizing settings.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WB2B428 - Copying from &1 to &2 is not defined for item category &3 ?

  The SAP error message WB2B428 indicates that there is an issue with copying data from one document to another due to the item category not being defined for the operation you are trying to perform. This error typically occurs in the context of sales and distribution (SD) or logistics processes when trying to copy data between documents, such as sales orders, delivery documents, or billing documents.
  
  Cause:
  The error message WB2B428 is triggered when:
  
  The item category specified in the document does not have a defined copying control for the source and target documents.
  The configuration for copying control between the specified document types does not include the item category in question.
  There may be a mismatch in the document types or item categories being used.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Copying Control Configuration:
  
  Go to the transaction code VOTXN (or V/30 for copying control) in SAP.
  Check the copying control settings for