How To Fix WB2B390 - Organizational settings cannot be changed, documents available

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2B - Trading Contract

• Message number: 390

• Message text: Organizational settings cannot be changed, documents available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WB2B390 - Organizational settings cannot be changed, documents available ?

  The SAP error message WB2B390 indicates that organizational settings cannot be changed because there are documents available that are linked to the organizational unit you are trying to modify. This is a common issue in SAP when attempting to make changes to organizational structures, such as plants, sales organizations, or other organizational units.
  Cause:
  The primary cause of this error is that there are existing documents (such as purchase orders, sales orders, or other transactional data) that reference the organizational unit you are trying to change. SAP prevents changes to ensure data integrity and consistency, as altering organizational settings could lead to inconsistencies in the related documents.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify Linked Documents: 
  
  Use transaction codes like ME2N (for purchase orders), VA03 (for sales orders), or other relevant transaction codes to find documents that are linked to the organizational unit.
  Check for any open or completed documents that reference the organizational unit.
  
  
  
  Close or Delete Documents: 
  
  If possible, close or delete the documents that are linked to the organizational unit. This may involve canceling or archiving orders, depending on your business processes and policies.
  
  
  
  Change Organizational Settings: 
  
  Once there are no documents linked to the organizational unit, you should be able to change the organizational settings without encountering the error.
  
  
  
  Consult with Your SAP Administrator: 
  
  If you are unsure about which documents are causing the issue or how to proceed, consult with your SAP administrator or a functional consultant who can assist in identifying and resolving the issue.
  
  
  
  Check for Customizations: 
  
  If your organization has custom developments or enhancements, ensure that these are not affecting the ability to change organizational settings.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing organizational units and documents.
  SAP Notes: Check SAP Notes for any specific guidance or patches related to this error message.
  Documentation: Review SAP documentation or help files related to organizational management and settings for further insights.
  
  By following these steps, you should be able to resolve the WB2B390 error and successfully change the organizational settings in SAP.