How To Fix WB2B364 - Transfer of amount not possible; item &1 has multiple schedule lines

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2B - Trading Contract

• Message number: 364

• Message text: Transfer of amount not possible; item &1 has multiple schedule lines

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WB2B364 - Transfer of amount not possible; item &1 has multiple schedule lines ?

  The SAP error message WB2B364, which states "Transfer of amount not possible; item &1 has multiple schedule lines," typically occurs in the context of sales and distribution (SD) or materials management (MM) when there are multiple schedule lines for a particular item in a sales order or purchase order. This can prevent the system from processing the transfer of amounts correctly.
  Cause:
  The error is caused by the presence of multiple schedule lines for the specified item (indicated by &1). Each schedule line represents a different delivery date or quantity for the same item, and the system cannot determine how to allocate the amount to these multiple lines.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Schedule Lines:
  
  Go to the relevant sales order or purchase order and check the schedule lines for the item in question. You can do this by navigating to the item details and looking for the schedule line overview.
  
  
  
  Consolidate Schedule Lines:
  
  If possible, consolidate the schedule lines. This may involve adjusting the quantities or delivery dates so that there is only one schedule line for the item.
  
  
  
  Adjust Amounts:
  
  If the amounts need to be transferred, ensure that the amounts correspond to the quantities in the schedule lines. You may need to adjust the amounts or quantities to match.
  
  
  
  Use Item Categories:
  
  Check if the item category allows for multiple schedule lines. Some item categories may have restrictions on how schedule lines are handled.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or consult with your SAP support team for specific configurations or settings that may affect how schedule lines are processed.
  
  
  
  Error Handling:
  
  If the issue persists, consider implementing error handling in your process to manage cases where multiple schedule lines exist.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like VA03 (Display Sales Order) or ME23N (Display Purchase Order) to view the details of the order and its schedule lines.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Custom Development: If your organization has custom developments or enhancements, ensure that they are not interfering with standard SAP behavior regarding schedule lines.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it. If the problem continues, it may be beneficial to engage with SAP support for further assistance.