How To Fix WB2B352 - Billing document &1 still has an open differential invoice &2

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2B - Trading Contract

• Message number: 352

• Message text: Billing document &1 still has an open differential invoice &2

What causes this issue?

The system cannot create further adjustment invoices for billing
document &V1&, as an open adjustment invoice &V2& is present in the
system.

System Response

The system does not allow the creation of new adjustment invoices.

How to fix this error?

Release adjustment invoice &V2& to accounting and then create a new
adjustment invoice.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WB2B352 - Billing document &1 still has an open differential invoice &2 ?

  The SAP error message WB2B352 indicates that there is an open differential invoice associated with a billing document. This typically occurs in the context of billing processes, particularly when dealing with billing documents that are linked to differential invoices (invoices that adjust or correct previous invoices).
  Cause:
  The error arises when you attempt to process or post a billing document that has an associated open differential invoice. This situation can occur due to various reasons, such as:
  
  Pending Adjustments: There are adjustments or corrections that have not been fully processed or cleared.
  Incomplete Billing Cycle: The billing document is part of a cycle that has not been completed, and the differential invoice is still open.
  System Configuration Issues: There may be configuration settings in the SAP system that are causing the billing document to remain linked to the open differential invoice.
  
  Solution:
  To resolve the error WB2B352, you can take the following steps:
  
  
  Check Open Differential Invoices:
  
  Use transaction codes like VF03 (Display Billing Document) or VF02 (Change Billing Document) to check the status of the billing document and the associated differential invoice.
  Identify the open differential invoice mentioned in the error message.
  
  
  
  Clear the Differential Invoice:
  
  If the differential invoice is valid and needs to be processed, ensure that it is completed and posted. You may need to process the differential invoice first before proceeding with the billing document.
  If the differential invoice is no longer needed, you may need to reverse or cancel it.
  
  
  
  Review Billing Document Status:
  
  Ensure that all related documents are in the correct status and that there are no other dependencies preventing the billing document from being processed.
  
  
  
  Consult with Your SAP Support Team:
  
  If you are unable to resolve the issue, it may be beneficial to consult with your SAP support team or a functional consultant who can provide insights based on your specific configuration and business processes.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VF03, VF02, VF01 (Create Billing Document), and VF11 (Cancel Billing Document).
  SAP Notes: Check for any SAP Notes related to billing document processing and differential invoices that may provide additional guidance or fixes.
  Documentation: Review SAP documentation or user manuals related to billing processes and differential invoicing for more context on handling such errors.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.