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Message type: E = Error
Message class: WB2B - Trading Contract
Message number: 344
Message text: Billing document &1 is cancelled. Differential invoice not being created
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WB2B344
- Billing document &1 is cancelled. Differential invoice not being created ?The SAP error message WB2B344 indicates that a billing document has been cancelled, and as a result, a differential invoice cannot be created. This error typically arises in the context of billing processes, particularly when dealing with billing documents that are linked to sales orders or deliveries.
Cause:
- Cancelled Billing Document: The primary cause of this error is that the billing document referenced in the system has been cancelled. When a billing document is cancelled, it cannot be used as a basis for creating a differential invoice.
- Incorrect Document Status: The status of the billing document may not allow for further processing, such as creating a differential invoice.
- Configuration Issues: There may be configuration settings in the SAP system that prevent the creation of differential invoices under certain conditions.
Solution:
- Check Billing Document Status: Verify the status of the billing document in question. If it is indeed cancelled, you will need to create a new billing document instead of trying to create a differential invoice.
- Recreate the Billing Document: If the original billing document was cancelled in error, you may need to reverse the cancellation or create a new billing document based on the original sales order or delivery.
- Review Configuration: Check the configuration settings related to billing and invoicing in your SAP system. Ensure that the settings allow for the creation of differential invoices under the desired conditions.
- Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling billing documents and differential invoices.
Related Information:
If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide further assistance based on your specific system configuration and business processes.
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