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How To Fix WB2B344 - Billing document &1 is cancelled. Differential invoice not being created


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WB2B - Trading Contract

  • Message number: 344

  • Message text: Billing document &1 is cancelled. Differential invoice not being created

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message WB2B344 - Billing document &1 is cancelled. Differential invoice not being created ?

    The SAP error message WB2B344 indicates that a billing document has been cancelled, and as a result, a differential invoice cannot be created. This error typically arises in the context of billing processes, particularly when dealing with billing documents that are linked to sales orders or deliveries.

    Cause:

    1. Cancelled Billing Document: The primary cause of this error is that the billing document referenced in the system has been cancelled. When a billing document is cancelled, it cannot be used as a basis for creating a differential invoice.
    2. Incorrect Document Status: The status of the billing document may not allow for further processing, such as creating a differential invoice.
    3. Configuration Issues: There may be configuration settings in the SAP system that prevent the creation of differential invoices under certain conditions.

    Solution:

    1. Check Billing Document Status: Verify the status of the billing document in question. If it is indeed cancelled, you will need to create a new billing document instead of trying to create a differential invoice.
    2. Recreate the Billing Document: If the original billing document was cancelled in error, you may need to reverse the cancellation or create a new billing document based on the original sales order or delivery.
    3. Review Configuration: Check the configuration settings related to billing and invoicing in your SAP system. Ensure that the settings allow for the creation of differential invoices under the desired conditions.
    4. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling billing documents and differential invoices.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as VF01 (Create Billing Document), VF02 (Change Billing Document), and VF03 (Display Billing Document) to manage billing documents effectively.
    • SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
    • User Permissions: Ensure that the user attempting to create the differential invoice has the necessary permissions to perform billing operations in the system.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide further assistance based on your specific system configuration and business processes.

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