How To Fix WB2B328 - No incoming message (XML documents) available for document &1

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2B - Trading Contract

• Message number: 328

• Message text: No incoming message (XML documents) available for document &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WB2B328 - No incoming message (XML documents) available for document &1 ?

  The SAP error message WB2B328 indicates that there are no incoming XML documents available for processing for a specific document. This error typically occurs in the context of SAP's Business-to-Business (B2B) integration scenarios, particularly when dealing with electronic data interchange (EDI) or XML-based communication.
  Cause:
  
  
  No Incoming Messages: The primary cause of this error is that the system is unable to find any incoming XML messages that correspond to the specified document number (&1). This could be due to:
  
  The messages not being sent or received.
  The messages being processed or deleted before the current operation.
  Incorrect configuration or mapping in the B2B integration setup.
  Issues with the communication channel or middleware that handles the message transfer.
  
  
  
  Document Number Mismatch: The document number provided in the error message may not match any existing documents in the system.
  
  
  System Configuration Issues: There may be configuration issues in the B2B setup, such as incorrect settings in the message types, partner profiles, or communication parameters.
  
  
  Solution:
  
  
  Check Incoming Messages: Verify if there are any incoming XML messages in the relevant processing area (e.g., transaction codes like WE02 or WE05 for EDI messages). Ensure that the messages are being sent and received correctly.
  
  
  Document Number Verification: Confirm that the document number (&1) referenced in the error message is correct and exists in the system. You can do this by checking the relevant document type in the appropriate transaction.
  
  
  Review Configuration: 
  
  Check the configuration settings for the B2B integration, including partner profiles, message types, and communication channels.
  Ensure that the mappings for the XML documents are correctly set up and that the system is configured to process the expected message types.
  
  
  
  Monitor Middleware: If you are using middleware (like SAP PI/PO or other integration tools), check the logs and monitoring tools to ensure that messages are being transmitted correctly and that there are no errors in the middleware.
  
  
  Consult Logs: Review the application logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  
  Testing: If possible, perform a test by sending a sample XML message to see if it is processed correctly. This can help identify if the issue is with the specific document or a broader configuration problem.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as WE02, WE05 (for monitoring EDI messages), and SLG1 (for application logs).
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message WB2B328.
  Documentation: Review SAP documentation on B2B integration and XML processing for best practices and troubleshooting steps.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your technical team for further investigation.