How To Fix WB2B324 - Sales unit of measure &1 differs from schedule line &2 (item &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2B - Trading Contract

• Message number: 324

• Message text: Sales unit of measure &1 differs from schedule line &2 (item &3)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WB2B324 - Sales unit of measure &1 differs from schedule line &2 (item &3) ?

  The SAP error message WB2B324 indicates that there is a discrepancy between the sales unit of measure defined for a material and the unit of measure used in the schedule line of a sales order. This can occur in scenarios where the sales order is created with a different unit of measure than what is defined in the material master or the sales document.
  Cause:
  
  Mismatch in Units of Measure: The sales unit of measure for the material in the material master does not match the unit of measure specified in the schedule line of the sales order.
  Configuration Issues: There may be configuration issues in the sales order processing settings that lead to this mismatch.
  Data Entry Errors: Manual entry errors during the creation of the sales order can lead to incorrect units of measure being used.
  
  Solution:
  
  
  Check Material Master: 
  
  Go to the material master record (transaction code MM03) and verify the sales unit of measure defined for the material. Ensure that it is correct and matches the expected unit of measure for sales orders.
  
  
  
  Review Sales Order:
  
  Check the sales order (transaction code VA03) and look at the schedule line details. Ensure that the unit of measure used in the schedule line matches the sales unit of measure defined in the material master.
  
  
  
  Adjust Sales Order:
  
  If there is a mismatch, you can either change the unit of measure in the sales order to match the material master or adjust the material master if the sales unit of measure needs to be updated.
  
  
  
  Configuration Check:
  
  If the issue persists, review the configuration settings in the sales and distribution module (transaction code SPRO) to ensure that the units of measure are set up correctly for the sales process.
  
  
  
  User Training:
  
  Ensure that users involved in sales order entry are trained on the importance of using the correct units of measure to avoid such errors in the future.
  
  
  
  Related Information:
  
  Unit of Measure Types: Understand the different types of units of measure in SAP (base unit, sales unit, purchase unit, etc.) and how they interact.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM03 (Material Master Display), VA03 (Sales Order Display), and SPRO (Customizing).
  Documentation: Refer to SAP documentation or help files for detailed information on unit of measure settings and sales order processing.
  
  By following these steps, you should be able to resolve the WB2B324 error and ensure that your sales orders are processed correctly.