How To Fix WB2B261 - Due to the quantity change, volumes and/or weights are not acceptable

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2B - Trading Contract

• Message number: 261

• Message text: Due to the quantity change, volumes and/or weights are not acceptable

Self-Explanatory Message

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• What is the cause and solution for SAP error message WB2B261 - Due to the quantity change, volumes and/or weights are not acceptable ?

  The SAP error message WB2B261, which states "Due to the quantity change, volumes and/or weights are not acceptable," typically occurs in the context of logistics and shipping processes within SAP, particularly when dealing with delivery documents or shipment processing. This error indicates that there is a discrepancy between the expected and actual quantities, volumes, or weights of the items being processed.
  Cause:
  
  Quantity Change: The most common cause of this error is a change in the quantity of items in a delivery or shipment. If the quantity is modified after the initial calculations of volume and weight, the system may find that the new values do not match the expected values.
  Configuration Issues: There may be configuration settings in the SAP system that dictate how volumes and weights are calculated based on item quantities. If these settings are not aligned with the actual data, it can lead to discrepancies.
  Master Data Issues: Incorrect or incomplete master data for materials, such as weight and volume specifications, can also lead to this error.
  Delivery Document Changes: If changes are made to the delivery document after it has been created, such as adding or removing items, this can trigger the error.
  
  Solution:
  
  Check Quantity Changes: Review the delivery or shipment document to see if there have been any recent changes to the quantities. If so, ensure that the changes are valid and necessary.
  Recalculate Volumes and Weights: After making any changes to quantities, recalculate the volumes and weights in the delivery document. This can often be done by using the "Recalculate" function in the delivery processing screen.
  Review Master Data: Ensure that the material master data for the items involved is complete and accurate, particularly the fields related to weight and volume.
  Adjust Configuration Settings: If the issue persists, it may be necessary to review the configuration settings related to shipping and logistics in SAP. This may require assistance from an SAP consultant or system administrator.
  Check for Inconsistencies: Look for any inconsistencies in the delivery document, such as items that are not properly defined or discrepancies in the item details.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VL01N (Create Outbound Delivery), VL02N (Change Outbound Delivery), and VL03N (Display Outbound Delivery) to manage deliveries effectively.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  User Documentation: Refer to SAP user documentation or training materials for guidance on handling delivery and shipment processes, including how to manage quantities, weights, and volumes.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide deeper insights into the specific configuration and data setup in your SAP environment.