How To Fix WB2B117 - No customer-side schedule line date was maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2B - Trading Contract

• Message number: 117

• Message text: No customer-side schedule line date was maintained

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WB2B117 - No customer-side schedule line date was maintained ?

  The SAP error message WB2B117, which states "No customer-side schedule line date was maintained," typically occurs in the context of sales order processing, particularly when dealing with delivery schedules and availability checks. This error indicates that the system cannot find a valid schedule line date for the customer, which is necessary for processing the order.
  Cause:
  
  Missing Schedule Line Date: The most common cause is that the schedule line date for the customer is not maintained in the sales order or delivery document.
  Configuration Issues: There may be configuration issues in the sales order processing settings that prevent the system from determining the schedule line date.
  Master Data Issues: The customer master data or material master data may not be set up correctly, leading to missing information required for schedule line determination.
  Delivery Date Settings: The delivery date settings in the sales order may not align with the customer’s requirements or the material’s availability.
  
  Solution:
  
  Check Schedule Line Data: Go to the sales order or delivery document and check if the schedule line date is maintained. If it is missing, you will need to enter a valid date.
  Review Customer Master Data: Ensure that the customer master data is complete and correctly configured. Check the sales area data and ensure that all necessary fields are filled out.
  Check Material Master Data: Verify that the material master data is correctly set up, especially the sales and distribution views.
  Configuration Review: If the issue persists, review the configuration settings in the SAP system related to sales order processing and schedule line determination. This may involve checking the settings in transaction codes like OVZ1 (Schedule Line Categories) and OVA2 (Define Delivery Dates).
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on schedule line determination and related settings.
  Testing: After making changes, test the sales order or delivery process to ensure that the error is resolved.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VA03 (Display Sales Order) to manage sales orders effectively.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  User Exits and BAdIs: If custom logic is implemented in your SAP system, check for any user exits or BAdIs that might affect schedule line determination.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in sales and distribution processes.