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How To Fix WB2B010 - The description of payment guarantee procedure & was not found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WB2B - Trading Contract

  • Message number: 010

  • Message text: The description of payment guarantee procedure & was not found

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message WB2B010 - The description of payment guarantee procedure & was not found ?

    The SAP error message WB2B010 indicates that the system cannot find the description for a payment guarantee procedure that is referenced in your transaction. This typically occurs in the context of payment processing or financial transactions where a specific payment guarantee procedure is expected but is not defined in the system.

    Cause:

    1. Missing Configuration: The payment guarantee procedure may not be configured in the system. This could happen if the procedure was never set up or if it was deleted or deactivated.
    2. Incorrect Procedure Code: The procedure code being referenced might be incorrect or misspelled.
    3. Transport Issues: If the configuration was recently transported from another system, it may not have been transported correctly, leading to missing entries.
    4. Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the payment guarantee procedure.

    Solution:

    1. Check Configuration:

      • Go to the configuration settings for payment guarantee procedures in SAP. This can typically be found under the Financial Accounting (FI) module.
      • Ensure that the payment guarantee procedure you are trying to use is defined and active.
    2. Verify Procedure Code:

      • Double-check the procedure code being used in your transaction. Make sure it is spelled correctly and corresponds to an existing entry in the system.
    3. Transport Check:

      • If the configuration was recently transported, check the transport logs to ensure that all necessary objects were included and that there were no errors during the transport.
    4. User Authorizations:

      • Ensure that the user has the necessary authorizations to access the payment guarantee procedure. This can be checked in the user roles and profiles.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidance on setting up and managing payment guarantee procedures.
    6. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like OBPM1 (for payment guarantee procedures) to access the relevant configuration settings.
    • SAP Notes: Search for SAP Notes related to WB2B010 for any patches or updates that may address this issue.
    • Documentation: Review the SAP Help Portal for detailed information on payment guarantee procedures and their configuration.

    By following these steps, you should be able to identify and resolve the issue related to the WB2B010 error message in SAP.

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