How To Fix WB2_SE_TRO028 - Item &1: Different sales currencies on header and item level (&2, &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2_SE_TRO - Message Class for Trading Order Services

• Message number: 028

• Message text: Item &1: Different sales currencies on header and item level (&2, &3)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WB2_SE_TRO028 - Item &1: Different sales currencies on header and item level (&2, &3) ?

  The SAP error message WB2_SE_TRO028 indicates that there is a mismatch between the sales currency at the header level and the item level of a sales document. This can occur in various sales-related transactions, such as sales orders, quotations, or contracts, where the currency specified for the overall document (header) does not match the currency specified for one or more line items (items).
  Cause:
  
  Currency Mismatch: The most common cause of this error is that the sales document header is set to one currency (e.g., USD), while one or more line items are set to a different currency (e.g., EUR).
  Data Entry Error: During the creation or modification of the sales document, the user may have inadvertently entered a different currency for the item.
  Configuration Issues: There may be configuration settings in the SAP system that allow for different currencies at the header and item levels, but these settings may not be properly aligned.
  
  Solution:
  
  Check Currency Settings: Review the sales document to ensure that the currency at the header level matches the currency for all line items. You can do this by navigating to the sales order or document and checking the currency fields.
  Adjust Item Currency: If the header currency is correct, you may need to change the currency of the affected line items to match the header currency. This can usually be done in the item details section of the sales document.
  Create New Document: If the mismatch cannot be resolved, consider creating a new sales document with consistent currency settings for both the header and items.
  Consult Configuration: If this issue occurs frequently, it may be worth consulting with your SAP configuration team to ensure that the system settings allow for the desired currency behavior and that there are no conflicting settings.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like VA01 (Create Sales Order), VA02 (Change Sales Order), or VA03 (Display Sales Order) to access and modify sales documents.
  Currency Configuration: Check the configuration settings in the SAP system related to currency settings for sales documents. This can be found in the SPRO transaction under Sales and Distribution settings.
  Documentation: Refer to SAP documentation or help resources for more detailed information on handling currency settings in sales documents.
  
  By following these steps, you should be able to resolve the WB2_SE_TRO028 error and ensure that the sales document is correctly configured with matching currencies.