How To Fix WB2_SE_TRO024 - UoM must be the same on item (&1) and schedule line level (&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2_SE_TRO - Message Class for Trading Order Services

• Message number: 024

• Message text: UoM must be the same on item (&1) and schedule line level (&2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WB2_SE_TRO024 - UoM must be the same on item (&1) and schedule line level (&2) ?

  The SAP error message WB2_SE_TRO024 indicates that there is a mismatch in the Unit of Measure (UoM) between the item level and the schedule line level in a sales order or delivery document. This error typically occurs when the UoM defined for a line item does not match the UoM defined for its corresponding schedule line.
  Cause:
  
  Mismatch in UoM: The most common cause is that the UoM for the item (e.g., the product being sold) is different from the UoM specified in the schedule line. For example, if the item is defined in pieces (EA) but the schedule line is defined in boxes (BX), this error will occur.
  Configuration Issues: There may be configuration issues in the material master or sales document settings that allow for inconsistent UoM definitions.
  Manual Entry Errors: If the UoM is manually entered or modified during the order creation process, it may lead to discrepancies.
  
  Solution:
  
  
  Check Item and Schedule Line UoM:
  
  Go to the sales order or delivery document in question.
  Check the UoM at the item level and the schedule line level.
  Ensure that both UoMs are the same. If they are not, you will need to adjust one of them to match the other.
  
  
  
  Adjust the Schedule Line:
  
  If the item UoM is correct, you may need to change the schedule line UoM to match the item UoM.
  Conversely, if the schedule line UoM is correct, you may need to change the item UoM.
  
  
  
  Review Material Master Data:
  
  Check the material master data for the product to ensure that the UoM settings are correctly configured.
  Ensure that the base unit of measure is set correctly and that any alternative units of measure are also defined properly.
  
  
  
  Consult Configuration Settings:
  
  If the issue persists, consult with your SAP configuration team to review the settings related to sales documents and UoM handling.
  Ensure that the sales document type and item category settings allow for the desired UoM configurations.
  
  
  
  Recreate the Document:
  
  In some cases, it may be easier to delete the problematic line item or schedule line and recreate it with the correct UoM.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like VA01 (Create Sales Order), VA02 (Change Sales Order), or VL01N (Create Outbound Delivery) to access the relevant documents.
  Material Master: Use transaction code MM03 to view the material master data and check UoM settings.
  SAP Notes: Check SAP Notes for any known issues or patches related to UoM handling in your specific version of SAP.
  
  By following these steps, you should be able to resolve the WB2_SE_TRO024 error and ensure that the UoM is consistent across both item and schedule line levels.