How To Fix WB2_REBATES_CRM014 - Order Key of Condition Item is required

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2_REBATES_CRM - TPM <-> CCS Integration

• Message number: 014

• Message text: Order Key of Condition Item is required

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WB2_REBATES_CRM014 - Order Key of Condition Item is required ?

  The SAP error message WB2_REBATES_CRM014 indicates that the order key of a condition item is required but is missing. This error typically occurs in the context of rebate processing in SAP, particularly when working with condition records or rebate agreements.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Order Key: The condition item in the rebate agreement does not have an associated order key, which is necessary for the system to process the rebate correctly.
  Incorrect Configuration: There may be issues with the configuration of the rebate processing in the system, leading to missing or incorrect data.
  Data Entry Errors: During the creation or modification of rebate agreements or condition records, the order key may not have been entered or saved properly.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Condition Records:
  
  Navigate to the condition records related to the rebate agreement.
  Ensure that the order key is correctly assigned to the condition items. If it is missing, you will need to enter the appropriate order key.
  
  
  
  Review Rebate Agreement:
  
  Open the rebate agreement in question and verify that all required fields, including the order key, are filled out correctly.
  If necessary, update the agreement to include the missing information.
  
  
  
  Configuration Check:
  
  If the issue persists, check the configuration settings for rebate processing in the SAP system. Ensure that all necessary settings are correctly configured to allow for the proper handling of order keys.
  
  
  
  Data Consistency:
  
  Run consistency checks on the rebate agreements and condition records to identify any discrepancies or missing data that could be causing the error.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on handling condition items and order keys in rebate processing.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VBO1 (Create Rebate Agreement), VBO2 (Change Rebate Agreement), and VK11 (Create Condition) to manage rebate agreements and condition records.
  SAP Notes: Check for any SAP Notes related to the error message for additional insights or patches that may address the issue.
  User Exits and BAdIs: If custom logic is implemented in your SAP system, review any user exits or BAdIs that may affect rebate processing and condition item handling.
  
  By following these steps, you should be able to identify and resolve the cause of the WB2_REBATES_CRM014 error in your SAP system.