How To Fix WB2_ODATA001 - Forwarding failed; new approver missing for work item &1

SAP Error Message - Details

• Message type: E = Error

• Message class: WB2_ODATA - Message Class for Trading Contract OData Service

• Message number: 001

• Message text: Forwarding failed; new approver missing for work item &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WB2_ODATA001 - Forwarding failed; new approver missing for work item &1 ?

  The SAP error message WB2_ODATA001: Forwarding failed; new approver missing for work item &1 typically occurs in the context of workflow management within SAP systems, particularly when dealing with work items that require approval. This error indicates that an attempt to forward a work item to a new approver has failed because the system could not identify a valid new approver.
  Causes:
  
  Missing Approver Assignment: The new approver has not been assigned or is not defined in the system.
  User Status: The new approver may be inactive or not authorized to approve the work item.
  Workflow Configuration: There may be issues with the workflow configuration that prevent the identification of a valid approver.
  Data Inconsistencies: There could be inconsistencies in the user master data or organizational structure that affect the approver's assignment.
  
  Solutions:
  
  
  Check Approver Assignment:
  
  Ensure that the new approver is correctly assigned in the workflow. You can do this by checking the workflow settings and ensuring that the user exists in the system and is active.
  
  
  
  User Status Verification:
  
  Verify that the new approver is active and has the necessary authorizations to approve the work item. You can check this in the user management area of SAP.
  
  
  
  Review Workflow Configuration:
  
  Check the workflow configuration to ensure that it is set up correctly. This includes reviewing the steps in the workflow and ensuring that the approver determination logic is functioning as expected.
  
  
  
  Organizational Structure:
  
  Ensure that the organizational structure is correctly defined and that the new approver is part of the relevant organizational unit.
  
  
  
  Error Logs:
  
  Review the error logs for additional details that may provide insight into why the forwarding failed. This can help identify specific issues related to the approver or the workflow.
  
  
  
  Testing:
  
  If changes are made, test the workflow to ensure that the forwarding now works as expected.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Workflow Monitoring: Use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Overview) to monitor and analyze work items and workflows.
  User Management: Use transaction SU01 to manage user accounts and check their roles and authorizations.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or Workflow team for further investigation and support.