How To Fix WB848 - Select either a customer or a class

SAP Error Message - Details

• Message type: E = Error

• Message class: WB - Messages for assortment list

• Message number: 848

• Message text: Select either a customer or a class

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WB848 - Select either a customer or a class ?

  The SAP error message WB848 ("Select either a customer or a class") typically occurs in the context of creating or managing condition records in the SAP system, particularly when dealing with pricing or discounts in the Sales and Distribution (SD) module. This error indicates that the system requires either a customer or a class to be specified for the condition record, but neither has been provided.
  Cause:
  
  Missing Input: The user has not selected a customer or a class in the relevant fields when trying to create or modify a condition record.
  Incorrect Configuration: The system may be configured in such a way that it expects either a customer-specific condition or a class-based condition, but neither is provided.
  Data Entry Error: There may be a misunderstanding of the required fields, leading to incomplete data entry.
  
  Solution:
  
  Select a Customer: If you are creating a condition record that is specific to a customer, ensure that you select the appropriate customer from the customer master data.
  Select a Class: If you are creating a condition record that is based on a class (e.g., material class, pricing class), ensure that you select the appropriate class.
  Review Configuration: Check the configuration settings in the SAP system to ensure that the condition types and access sequences are set up correctly to allow for either customer-specific or class-based conditions.
  Data Entry Validation: Double-check the data entry to ensure that all required fields are filled out correctly before saving the record.
  
  Related Information:
  
  Transaction Codes: This error may occur in transactions such as VK11 (Create Condition), VK12 (Change Condition), or VK13 (Display Condition).
  Condition Types: Familiarize yourself with the condition types being used, as they may have specific requirements for customer or class selection.
  Access Sequences: Review the access sequences associated with the condition types to understand how the system determines which records to retrieve based on the input provided.
  SAP Documentation: Consult SAP Help documentation or your organization's SAP support resources for more detailed guidance on managing condition records and resolving related errors.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the Sales and Distribution module for further assistance.