How To Fix WB801 - Data for customer & is incomplete

WB801 - Overview

• Message type: E = Error

• Message class: WB - Messages for assortment list

• Message number: 801

• Message text: Data for customer & is incomplete

What causes this issue?

Not enough of the customer data required for follow-on processes has
been maintained.

System Response

Subsequent read accesses will not be able to find all the necessary
data.

How to fix this error?

Maintain the data for the customer and its assigned plant in plant
maintenance.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WB801 - Data for customer & is incomplete ?

  The SAP error message WB801 indicates that the data for a customer is incomplete, which typically arises during processes such as sales order creation, delivery, or billing. This error can occur for various reasons, often related to missing or incomplete master data for the customer in the system.
  Causes of WB801 Error
  
  
  Incomplete Customer Master Data: The customer master record may be missing essential information such as:
  
  Address details
  Payment terms
  Sales area data
  Contact information
  Tax information
  
  
  
  Missing Sales Area Data: The sales area (Sales Organization, Distribution Channel, and Division) may not be fully defined for the customer.
  
  
  Incomplete Vendor Data: If the customer is also a vendor, the vendor data might be incomplete.
  
  
  Missing Credit Control Data: If credit management is enabled, the customer might not have the necessary credit control data.
  
  
  Missing Partner Functions: Required partner functions (like sold-to party, ship-to party, etc.) may not be assigned correctly.
  
  
  Solutions to WB801 Error
  
  
  Check Customer Master Data:
  
  Go to transaction code XD02