How To Fix WB717 - Third-party orders exist for the item

SAP Error Message - Details

• Message type: E = Error

• Message class: WB - Messages for assortment list

• Message number: 717

• Message text: Third-party orders exist for the item

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WB717 - Third-party orders exist for the item ?

  The SAP error message WB717, which states "Third-party orders exist for the item," typically occurs in the context of inventory management and procurement processes. This error indicates that there are existing third-party orders (also known as drop-ship orders) associated with the item you are trying to modify or delete. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Third-Party Orders: The item in question has been linked to third-party orders, meaning that the item is being procured from a vendor directly for a customer without being stored in your inventory.
  Open Purchase Orders: There may be open purchase orders or sales orders that reference the item, preventing changes to its status or deletion.
  Stock Management: The system is designed to prevent changes that could disrupt the integrity of existing orders and inventory records.
  
  Solutions:
  
  
  Check Existing Orders:
  
  Use transaction codes like ME2N (Purchase Orders by PO Number) or VA05 (List of Sales Orders) to identify any existing third-party orders related to the item.
  Review the details of these orders to understand their status.
  
  
  
  Cancel or Complete Orders:
  
  If the third-party orders are no longer needed, consider canceling them. Ensure that you have the necessary permissions and that it is appropriate to cancel these orders.
  If the orders are still valid, you may need to complete them before making changes to the item.
  
  
  
  Consult with Stakeholders:
  
  Discuss with relevant departments (e.g., sales, procurement) to determine the best course of action regarding the existing orders.
  Ensure that any changes align with business processes and customer commitments.
  
  
  
  System Configuration:
  
  If you frequently encounter this issue and it disrupts business processes, consider reviewing the configuration settings related to third-party processing in SAP. This may involve consulting with your SAP Basis or functional team.
  
  
  
  Documentation and Training:
  
  Ensure that users are trained on how to handle third-party orders and the implications of modifying items that are linked to such orders.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME23N (Display Purchase Order), ME22N (Change Purchase Order), and VA02 (Change Sales Order) to manage orders effectively.
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message, as SAP frequently releases updates that may address known issues.
  User Permissions: Ensure that users have the appropriate permissions to view and modify orders, as restrictions can also lead to confusion when trying to resolve this error.
  
  By following these steps, you should be able to address the WB717 error effectively. If the issue persists, consider reaching out to your SAP support team for further assistance.