How To Fix WB063 - Customer not limited

SAP Error Message - Details

• Message type: E = Error

• Message class: WB - Messages for assortment list

• Message number: 063

• Message text: Customer not limited

What causes this issue?

You did not limit customer selection.

System Response

This could lead to a long program run time.

How to fix this error?

The program was designed for specific selection online. Run the program
in the background or limit customer selection.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WB063 - Customer not limited ?

  The SAP error message WB063 ("Customer not limited") typically occurs in the context of sales and distribution (SD) or when dealing with customer master data. This error indicates that the system is unable to process a transaction because the customer in question is not subject to any limitations or restrictions that would allow the transaction to proceed.
  Cause:
  
  Customer Master Data: The customer may not have been set up correctly in the system. This could include missing or incorrect data in the customer master record.
  Credit Management: The customer may not have any credit limits defined, which can lead to this error if the system is expecting a limit to be in place.
  Sales Area Data: The sales area data for the customer might not be properly configured, leading to issues when trying to process sales orders or deliveries.
  Account Group Settings: The account group assigned to the customer may not have the necessary settings to enforce credit limits or restrictions.
  
  Solution:
  
  
  Check Customer Master Data: 
  
  Go to the customer master record (transaction code XD03 for general data or VD03 for sales area data) and verify that all necessary fields are filled out correctly.
  Ensure that the customer has a valid account group and that the account group settings allow for credit limits.
  
  
  
  Define Credit Limits:
  
  If the customer is supposed to have a credit limit, ensure that it is defined in the credit management settings. You can do this in the customer master record under the credit management tab.
  
  
  
  Review Sales Area Data:
  
  Ensure that the sales area data for the customer is correctly set up. This includes checking the sales organization, distribution channel, and division.
  
  
  
  Consult with Credit Management:
  
  If your organization uses SAP Credit Management, consult with the credit management team to ensure that the customer is set up correctly in the credit management module.
  
  
  
  Check Configuration:
  
  If you have access to configuration settings, check the settings for the account group and credit management to ensure they are set up to allow for customer limitations.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  XD03 - Display Customer (General Data)
  VD03 - Display Customer (Sales Area Data)
  FD32 - Change Customer Credit Management Data
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to customer master data and credit management for more detailed guidance.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in sales and distribution or credit management.