How To Fix WB009 - No customers with assortment list profile selected

SAP Error Message - Details

• Message type: E = Error

• Message class: WB - Messages for assortment list

• Message number: 009

• Message text: No customers with assortment list profile selected

What causes this issue?

No customers to whom an assortment list profile has been assigned exist
for the selection. This is necessary before assortment lists can be
generated.
The language key also needs to be maintained.

System Response

No assortment lists will be generated.

How to fix this error?

Assign an assortment list profile to the customers or select different
customers. Check the language key.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WB009 - No customers with assortment list profile selected ?

  The SAP error message WB009 ("No customers with assortment list profile selected") typically occurs in the context of using assortment lists in SAP, particularly in the Retail module. This error indicates that the system could not find any customers associated with the assortment list profile you have selected.
  Cause:
  
  No Customers Assigned: The most common cause is that there are no customers assigned to the assortment list profile you are trying to use.
  Incorrect Profile Selection: You may have selected an assortment list profile that does not have any customers linked to it.
  Data Inconsistency: There might be inconsistencies or missing data in the master data related to customers or assortment profiles.
  Profile Configuration: The assortment list profile may not be properly configured or may not be active.
  
  Solution:
  
  
  Check Customer Assignment:
  
  Go to the transaction where you manage assortment list profiles (e.g., transaction WAK1 for assortment list profiles).
  Verify that customers are correctly assigned to the assortment list profile you are using.
  
  
  
  Review Assortment List Profile:
  
  Ensure that you have selected the correct assortment list profile.
  Check if the profile is active and properly configured.
  
  
  
  Create/Update Customer Assignments:
  
  If there are no customers assigned, you may need to create or update the assignments. This can usually be done in the same transaction where you manage assortment profiles.
  
  
  
  Check Master Data:
  
  Ensure that the customer master data is complete and correctly set up. This includes checking for any missing or incorrect entries.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on how to manage assortment list profiles and customer assignments.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as WAK1 (Assortment List Profile) and WAK2 (Assortment List).
  SAP Notes: Check for any SAP Notes related to assortment lists and customer assignments that may provide additional insights or fixes.
  User Roles: Ensure that you have the necessary permissions to view and modify assortment list profiles and customer assignments.
  
  By following these steps, you should be able to resolve the WB009 error and successfully work with assortment lists in SAP.