How To Fix WB001 - Customers do not exist

WB001 - Overview

• Message type: E = Error

• Message class: WB - Messages for assortment list

• Message number: 001

• Message text: Customers do not exist

What causes this issue?

No plants or customers exist for selection made.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WB001 - Customers do not exist ?

  The SAP error message WB001, which states "Customers do not exist," typically occurs when you are trying to process a transaction that requires customer data, but the system cannot find any customer records that match the criteria you provided. This error can arise in various contexts, such as during sales order processing, billing, or when trying to create a customer-related document.
  Causes of WB001 Error
  
  
  No Customer Master Data: The most common cause is that the customer master data has not been created in the system for the specific customer you are trying to reference.
  
  
  Incorrect Customer Number: The customer number you are entering may be incorrect or does not exist in the system.
  
  
  Data Deletion: The customer record may have been deleted or marked as inactive.
  
  
  Incorrect Company Code: The customer may exist, but not in the company code you are currently working in.
  
  
  Authorization Issues: You may not have the necessary authorizations to view