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How To Fix WAF118 - This component does not support the platform of your device


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WAF - Wireless Application Framework

  • Message number: 118

  • Message text: This component does not support the platform of your device

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message WAF118 - This component does not support the platform of your device ?

    The SAP error message WAF118, which states "This component does not support the platform of your device," typically occurs when there is a compatibility issue between the SAP application and the device or platform you are using. This can happen in various scenarios, such as when using SAP Fiori apps, SAP Mobile Platform, or other SAP components.

    Causes:

    1. Incompatible Device or OS: The device you are using may not meet the minimum requirements for the SAP application, or the operating system may not be supported.
    2. Outdated Software: The version of the SAP application or the underlying platform (like the browser or mobile OS) may be outdated and not compatible with the current version of the SAP component.
    3. Configuration Issues: There may be configuration settings in the SAP system that restrict access based on the device or platform being used.
    4. Unsupported Features: Certain features or components of the SAP application may not be available on specific devices or platforms.

    Solutions:

    1. Check Compatibility: Verify that your device and operating system are compatible with the SAP application you are trying to use. Refer to the official SAP documentation for the specific requirements.
    2. Update Software: Ensure that both the SAP application and your device's operating system are updated to the latest versions. This includes updating browsers if you are accessing SAP through a web interface.
    3. Use Supported Browsers/Devices: If you are using a web application, make sure you are using a supported browser. For mobile applications, check if your device is listed as supported in the SAP documentation.
    4. Review Configuration Settings: If you have access to the SAP system configuration, check for any settings that may restrict access based on the device or platform.
    5. Contact Support: If the issue persists, consider reaching out to SAP support or your organization's IT department for further assistance. They may have additional insights or solutions based on your specific environment.

    Related Information:

    • SAP Notes and Documentation: Check SAP Notes related to the specific application you are using for any known issues or patches.
    • Community Forums: SAP Community forums can be a valuable resource for finding similar issues faced by other users and potential solutions.
    • System Requirements: Always refer to the official SAP documentation for the specific application to understand the system requirements and compatibility.

    By following these steps, you should be able to identify the cause of the WAF118 error and implement a suitable solution.

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