How To Fix WAB119 - Completing customer settlements from two-sided documents is not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: WAB - Messages Settlement Management

• Message number: 119

• Message text: Completing customer settlements from two-sided documents is not allowed

What causes this issue?

When settling customer invoices, predecessor documents are not used
again for processing, unlike for cancellation. This can lead to
inconsistencies in two-way settlement document claims because only the
customer invoice is processed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

You can switch off this message in Customizing.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WAB119 - Completing customer settlements from two-sided documents is not allowed ?

  The SAP error message WAB119, which states "Completing customer settlements from two-sided documents is not allowed," typically occurs in the context of financial transactions involving customer settlements in SAP. This error is related to the handling of two-sided documents, which are transactions that involve both a debit and a credit entry.
  Cause:
  The error arises when you attempt to complete a customer settlement that involves two-sided documents (e.g., invoices and payments) in a way that is not permitted by the system. This can happen due to several reasons:
  
  Document Type Restrictions: The document types involved in the settlement may not be configured to allow two-sided settlements.
  Configuration Issues: The system may not be set up correctly to handle the specific type of transaction you are trying to process.
  Incomplete Data: There may be missing or incorrect data in the documents that are being settled.
  Business Rules: There may be specific business rules or settings in your SAP configuration that prevent the completion of such settlements.
  
  Solution:
  To resolve the WAB119 error, you can take the following steps:
  
  
  Check Document Types: Review the document types involved in the settlement. Ensure that they are configured correctly to allow for two-sided settlements. You may need to consult with your SAP configuration team to verify this.
  
  
  Review Configuration Settings: Check the configuration settings in the SAP system related to customer settlements. This includes looking at the settings for the relevant modules (e.g., Accounts Receivable) to ensure they allow for the type of transactions you are processing.
  
  
  Validate Data: Ensure that all necessary data is complete and accurate in the documents you are trying to settle. This includes checking for any missing fields or incorrect entries.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling customer settlements and the implications of two-sided documents.
  
  
  Error Logs: Check the error logs for more detailed information about the error. This can provide insights into what specifically is causing the issue.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for assistance. They can provide more detailed troubleshooting based on your specific system configuration.
  
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide additional context on handling customer settlements.
  Transaction Codes: Familiarize yourself with transaction codes related to customer settlements (e.g., F-28 for incoming payments, F-32 for clearing).
  User Roles and Authorizations: Ensure that the user attempting the settlement has the necessary authorizations to perform the action.
  
  By following these steps, you should be able to identify the cause of the WAB119 error and implement a solution to resolve it.