How To Fix WA434 - The problem cannot be cleaned up automatically

SAP Error Message - Details

• Message type: E = Error

• Message class: WA - Messages from Workflow Event Manager

• Message number: 434

• Message text: The problem cannot be cleaned up automatically

What causes this issue?

The consistency check has discovered a problem that cannot be solved
automatically.

System Response

There is no automatic correction.

How to fix this error?

Depending on the message output by the consistency check, the problem
is solved with one of the following actions:
The linkage is deleted
The interfaces of the function modules are adapted
The workflow definition is checked

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WA434 - The problem cannot be cleaned up automatically ?

  Certainly! Here's detailed information about the SAP error message WA434 - The problem cannot be cleaned up automatically:
  
  SAP Error Message: WA434
  Text: The problem cannot be cleaned up automatically
  
  Cause
  This error message typically occurs in the context of SAP Workflow or Background Job processing, indicating that the system has encountered an issue that it cannot resolve or clean up by itself. Common causes include:
  
  Workflow stuck in an inconsistent state: For example, a workflow instance is in a status that prevents automatic cleanup or restart.
  Background job or spool request stuck: Jobs or spool requests that are in a locked or inconsistent state.
  Database inconsistencies: Related to workflow logs, task logs, or job logs that prevent automatic cleanup.
  Authorization or system errors: The system lacks the necessary authorizations or encounters system errors preventing cleanup.
  Custom code or user exits: Custom enhancements or user exits that interfere with normal cleanup processes.
  
  
  Solution
  Since the system cannot clean up the problem automatically, manual intervention is required. The solution steps generally include:
  
  
  Identify the Object Causing the Problem:
  
  Check the workflow instance, job, or spool request ID mentioned in the error or related logs.
  Use transaction codes like:
  
  SWI1 (Workflow log)
  SWI2_FREQ (Workflow tasks)
  SM37 (Job monitoring)
  SP01 (Spool requests)
  
  
  
  
  
  Analyze the Status:
  
  Check the status of the workflow instance or job.
  Look for inconsistencies such as locked tasks, incomplete steps, or errors.
  
  
  
  Manual Cleanup:
  
  For workflows:
  
  Use transaction SWUS (Workflow restart) or SWI6 (Delete workflow logs).
  Manually delete or restart the workflow instance if appropriate.
  
  
  For jobs:
  
  Cancel or delete stuck jobs in SM37.
  
  
  For spool requests:
  
  Delete stuck spool requests in SP01.
  
  
  
  
  
  Check System Logs:
  
  Use SM21 to check system logs for related errors.
  Use ST22 to check for dumps related to the problem.
  
  
  
  Check Authorizations:
  
  Ensure the user performing cleanup has the necessary authorizations.
  
  
  
  Consult SAP Notes:
  
  Search for SAP Notes related to the specific workflow or job error.
  Sometimes, patches or corrections are available.
  
  
  
  If Custom Code is Involved:
  
  Review any custom enhancements or user exits that might interfere.
  Debug or temporarily disable custom code if necessary.
  
  
  
  
  Related Information
  
  
  Transactions:
  
  SWI1 - Workflow log display
  SWI2_FREQ - Workflow tasks
  SWUS - Workflow restart
  SM37 - Job monitoring
  SP01 - Spool request management
  SM21 - System log
  ST22 - Dump analysis
  
  
  
  SAP Notes:
  
  Check SAP Service Marketplace or SAP ONE Support Launchpad for notes related to workflow cleanup or job errors.
  
  
  
  Documentation:
  
  SAP Help Portal sections on Workflow Management and Background Job Monitoring.
  SAP Community forums for similar issues and solutions.
  
  
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Cause
  Workflow/job/spool request stuck in inconsistent state; system cannot auto-cleanup.
  
  
  Solution
  Identify the stuck object, analyze status, manually delete/restart workflow or job, check logs and authorizations.
  
  
  Related
  Transactions SWI1, SWI2_FREQ, SWUS, SM37, SP01; SAP Notes; system logs (SM21, ST22).
  
  
  
  
  If you provide more context (e.g., transaction where error occurs, object type), I can help with more specific instructions.