How To Fix W_DSD_01077 - Cannot save personal settings


SAP Error Message - Details

  • Message type: E = Error

  • Message class: W_DSD_01 - Global message class for DSD

  • Message number: 077

  • Message text: Cannot save personal settings

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message W_DSD_01077 - Cannot save personal settings ?

    The SAP error message W_DSD_01077 ("Cannot save personal settings") typically occurs in the context of the SAP Direct Store Delivery (DSD) module. This error indicates that the system is unable to save the personal settings for a user, which can be due to various reasons. Here are some common causes, potential solutions, and related information:

    Causes:

    1. Authorization Issues: The user may not have the necessary authorizations to save personal settings.
    2. Technical Issues: There may be a technical issue with the SAP system, such as a temporary glitch or a problem with the database.
    3. User Profile Issues: The user profile may be corrupted or not properly configured.
    4. System Configuration: There may be issues with the configuration of the DSD module or related components.
    5. Data Locking: The data being modified may be locked by another user or process.

    Solutions:

    1. Check Authorizations:

      • Ensure that the user has the necessary authorizations to modify and save personal settings. This can be checked in transaction SU53 after the error occurs to see if there are any authorization failures.
    2. Technical Troubleshooting:

      • Log out and log back into the SAP system to see if the issue persists.
      • Clear the SAP GUI cache. This can sometimes resolve issues related to user settings.
      • Check for any system messages or logs that might indicate a broader issue with the SAP system.
    3. User Profile Review:

      • Review the user profile settings in transaction SU01. If necessary, recreate the user profile or reset it to default settings.
    4. Consult with Basis Team:

      • If the issue persists, consult with your SAP Basis team to check for any underlying system issues, such as database problems or system performance issues.
    5. Check for Locks:

      • Use transaction SM12 to check for any locks on the user’s data. If there are locks, they may need to be released.
    6. SAP Notes:

      • Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve the issue.

    Related Information:

    • SAP Documentation: Review the official SAP documentation for the DSD module for any specific configuration or known issues related to personal settings.
    • Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
    • System Logs: Review system logs (transaction SM21) for any related error messages that could provide more context about the issue.

    If the problem continues after trying these solutions, it may be necessary to escalate the issue to SAP support for further assistance.

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