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How To Fix W_CB072 - Sales area &1 &2 &3 does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: W_CB -

  • Message number: 072

  • Message text: Sales area &1 &2 &3 does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message W_CB072 - Sales area &1 &2 &3 does not exist ?

    The SAP error message:

    W_CB072 Sales area &1 &2 &3 does not exist

    typically occurs when a sales area (combination of Sales Organization, Distribution Channel, and Division) referenced in a transaction or master data does not exist or is not properly maintained in the system.


    Cause:

    • The sales area combination (Sales Organization, Distribution Channel, Division) entered or referenced in the transaction or master data is not defined in the system.
    • This can happen if:
      • The sales area has not been created in the IMG (Implementation Guide).
      • The sales area was deleted or is inactive.
      • There is a typo or incorrect entry in the sales area fields.
      • The sales area is not assigned to the relevant organizational units or master data.

    Solution:

    1. Check Sales Area Definition:

      • Go to SPRO ? Enterprise Structure ? Definition ? Sales and Distribution ? Define, copy, delete, check sales area.
      • Verify if the sales organization, distribution channel, and division combination exists.
    2. Create or Correct Sales Area:

      • If the sales area does not exist, create it by defining the sales organization, distribution channel, and division.
      • If it exists but is inactive or incorrectly maintained, correct the entries.
    3. Check Master Data and Transaction Entries:

      • Verify that the sales area entered in the transaction or master data (e.g., customer master, material master, sales document) is correct.
      • Correct any typos or wrong entries.
    4. Assign Sales Area to Relevant Organizational Units:

      • Ensure that the sales area is assigned to the relevant plants, customers, or other organizational units as required.
    5. Transport and System Consistency:

      • If the sales area was recently created or changed, ensure that the changes are transported properly to the system where the error occurs.

    Related Information:

    • Sales Area in SAP is a key organizational unit in Sales and Distribution (SD) module, consisting of:

      • Sales Organization
      • Distribution Channel
      • Division
    • All sales transactions and master data are linked to a sales area.

    • Incorrect or missing sales area definitions can cause errors in sales order processing, billing, pricing, and reporting.

    • Transaction codes to check or maintain sales area:

      • OVX5 - Define Sales Organization
      • OVXD - Define Distribution Channel
      • OVXE - Define Division
      • OVX6 - Assign Sales Organization - Distribution Channel - Division (Sales Area)

    Summary:

    Aspect Details
    Cause Sales area combination does not exist or is incorrectly maintained.
    Solution Define or correct the sales area in IMG; verify and correct entries in master data/transactions.
    Check SPRO ? Enterprise Structure ? Sales and Distribution ? Define sales area.
    Tcodes OVX5, OVXD, OVXE, OVX6

    If you provide the exact sales area values (&1, &2, &3) from the error message, I can help you with more specific guidance.

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Related SAP Error Messages

Click the links below to see the following related messages:
  • W_CB071 Enter a sales area
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  • W_CB073 Sales organization &1 does not exist
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  • W_CB074 Distribution channel &1 does not exist
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